Antony Pugh medal 5000 5 years 80 days ago
What did you try to do?
Search the forum on chrome, edge, safari
What happened instead?
Nothing
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
Both
What is the model of your device?
Windows 10, iPhone
What is the operating system?
iOS
What is the version number of the operating system?
13.1
What operating system is your PC?
10
Which browser did you experience the problem in?
As noted. Chrome, edge, safari
Can the bug be reproduced?
Every time I search
Additional comments:
José Trujillo medal 6083 Community Manager 5 years 79 days ago
Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
Antony Pugh medal 5000 5 years 64 days ago
Any update on this. still not working
Jack Basford medal 6098 CEO & CTO 5 years 63 days ago
Hi Anthony, this should be resolved now, thanks for your report.
Antony Pugh medal 5000 5 years 63 days ago (Last edited by
Antony Pugh 5 years 63 days ago)
Scrap that. it is not solved. one word searches work but any multiples fail even if exact match to a thread. E.G. "should be" doesn't find any thing
Jack Basford medal 6098 CEO & CTO 5 years 63 days ago
Hi Antony (sorry for misspelling this previously),
In response to your feedback, I have just done some work to improve the forum search. The term you listed was throwing up a bug in the search system. I fixed that, and I've made search use a much more sophisticated algorithm to find matches.
Please try again and let me know if it's better.