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Forums > Global Forums (English) > Bugs

Solved
Forum search not working.

This thread is closed because it is solved.
1
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Antony Pugh 5000
5 years 285 days ago
What did you try to do?
Search the forum on chrome, edge, safari

What happened instead?
Nothing

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Windows 10, iPhone

What is the operating system?
iOS

What is the version number of the operating system?
13.1

What operating system is your PC?
10

Which browser did you experience the problem in?
As noted. Chrome, edge, safari

Can the bug be reproduced?
Every time I search

Additional comments:
José Trujillo 5059 Community Manager
5 years 285 days ago
Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
Antony Pugh 5000
5 years 269 days ago
Any update on this. still not working
Jack Basford 5036 CEO & CTO
5 years 269 days ago
Hi Anthony, this should be resolved now, thanks for your report.
Antony Pugh 5000
5 years 269 days ago (Last edited by Antony Pugh 5 years 269 days ago)
Scrap that. it is not solved. one word searches work but any multiples fail even if exact match to a thread. E.G. "should be" doesn't find any thing
Jack Basford 5036 CEO & CTO
5 years 269 days ago
Hi Antony (sorry for misspelling this previously),
In response to your feedback, I have just done some work to improve the forum search. The term you listed was throwing up a bug in the search system. I fixed that, and I've made search use a much more sophisticated algorithm to find matches.

Please try again and let me know if it's better.
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