Christian Stott medal 5000 5 years 23 days ago
What did you try to do?
Buy 40 tokens from shop
What happened instead?
Nothing even after restarting the game and force closing the app via settings
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Samsung a70
What is the operating system?
Android
What is the version number of the operating system?
Not sure
Can the bug be reproduced?
Dont know
Additional comments:
I need tokens by race tonight in order to get more engines please try to rectify by 8pm gmt thanks
Kristine Del Rosario medal 5000 5 years 23 days ago
Hi Christian,
I'm so sorry to hear this.
Please send us an email at support@igpgames.com. And, don't forget to include the receipt of your purchase.
Christian Stott medal 5000 5 years 22 days ago
Thank you for your reply iv forwarded the invoice to that email address
Shane Brewer medal 5000 5 years 22 days ago
I had same problem. Will forward receipt
Γιώργος Μιχαλάς medal 5000 5 years 22 days ago
The same problem I just send you an email
John Doe medal 5000 5 years 22 days ago (Last edited by
John Doe 5 years 22 days ago)
I've made 2 purchases and I received no tokens... I've sent you the email.
Christian Horner medal 5000 5 years 22 days ago
Tokens not arrived after purchase
I bought 12 tokens
Yunus Unia Blunion medal 5836 5 years 22 days ago
We are only able to assist problems with a token or Investment pack purchase via e-mail at support@igpgames.com.
Be sure to include:
1) The receipt(s) you received via e-mail from Google Play or Apple (if the purchase was made using the web, please let us know and we will request what information we need)
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name
Thank you!
