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I bought coins but didn't receive them

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medal 5000
5 years 22 days ago
What did you try to do?
I purchased the $9.99 and $0.99 options for coins

What happened instead?
Nothing was received and my credit card was charged

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung A20

What is the operating system?
Android

What is the version number of the operating system?
9

Can the bug be reproduced?
Probably

Additional comments:
I can provide proof of purchase with my transaction history in Google play
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medal 5000
5 years 21 days ago
Hi Harvey,

I'm so sorry that you didn't receive your tokens.

Please send us an email at support@igpgames.com and don't forget to include these information:

1) The receipt(s) you received via e-mail from Google Play or Apple (if the purchase was made using the web, please let us know and we will request what information we need)
2) The e-mail address for your iGP Manager account if there is one
3) Your team name and league name
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