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Paid for two 40 token packs and only received one

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5000
5 years 182 days ago
What did you try to do?
I bought one pack of 40 tokens for 3.99, then decided to buy another one 5 minutes later and

What happened instead?
I did not receive the coins from the second purchase, but was still charged

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Iphone SE

What is the operating system?
iOS

What is the version number of the operating system?
13.2

Can the bug be reproduced?
Don't know

Additional comments:
It has happened to me once before and I think I know the issue now. If you close the app or look at another app shortly after purchase, it will not send the coins but still charges.
5000 Super Mod
5 years 182 days ago
Hi Dustin,
Please email support@igpgames.com following these instructions and someone from the support team will help you soon.
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