Solved

Failed to load new outlook of my car

Que vouliez-vous faire ?
Hi guys,
First thanks for your game. Its a lot of fun. keep going !!
I contact you because I face a problem loading my car new outlook.
2 days ago I have choosen new design at 6 tokens. I have found right colours and I saved it.
But when Iam back in the general display the car is total blank or transparent.


Que s'est-il finalement passé ?
I repeated the operation and same thing.


Est-ce que le problème est survenu quand vous utilisiez le Wifi, l'internet mobile ou les deux ?
Wi-fi

Est-ce que le bug s'est produit dans l'application, sur PC ou les deux ?
PC

Quel est le système d'exploitation de votre PC ?
Windows

Dans quel navigateur avez-vous rencontré le problème ?
Google drive

Que vouliez-vous faire ?
I tried to reload a second time.. but no success


Commentaires supplémentaires :
After making this report, I will try to do it from my phone and not pc.

I reload and pay 6 tokens with the app. Loading has been working and now everything is working.
At end I lost 12 tokens

Hi Guillame,

I'm so sorry to hear this.

I have returned your 12 tokens and I added 3 additional tokens to make up for the inconveniences that this has caused you.

If you ever encounter this again (which I do not hope so), please uninstall and reinstall iGP Manager.

Make sure that your app is updated to avoid any other issue. Thank you!