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Solved
I lost 4 token

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medal 5000
4 years 350 days ago (Last edited by Mateusz Materiał 4 years 347 days ago)
Co próbowałeś zrobić?
I trying to buy extra money from shop

Co się wtedy stało?
I didint recived my money

Czy problem wystąpił podczas korzystania z Wi-Fi, transmisji danych lub obu?
Wi-fi

Gdzie wystąpił problem, aplikacja, PC czy w obu?
PC

Jakiego systemu operacyjnego używasz na swoim PC?
Winodows

Z jakiej przeglądarki korzystałeś podczas problemu?
Google Chrome

Czy można odtworzyć błąd?
I dont know

Dodatkowe komentarze:
Video https://youtu.be/AhEYBJprqPw
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medal 5000
4 years 349 days ago
I had the same problem .
Spend 4 tokens for extra money, didn't receive the oney.
I used Windows 7, Chrome, laptop.
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medal 5000 Super Mod
4 years 349 days ago
Escalated to support.
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medal 5446
4 years 349 days ago
Anche io per la seconda volta non ho avuto i soldi guadagnato con i 4 token spesi
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medal 5000
4 years 349 days ago
Hi Towarzysz,

I'm so sorry to hear this.

I have sent you the money and 2 tokens to make up for the inconveniences that this has caused you.

Let me know if I could be of any further help.



@Geert @Aureliano
I'm so sorry for the inconveniences.

Please be advised to give these information so I can send out your purchases:

- Date and time when you bought the daily deal
- Daily deal that you bought (please specify, for example: 4 tokens in exchange of 5 million cash)
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medal 5446
4 years 341 days ago
Ciao ho avuto due volte il problema dei 4 token che mi avrebbero dovuto dare 7.3 milioni e una volta ho avuto il problema dei 13 token che mi avrebbero dovuto dare 22.1 milioni
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medal 5000
4 years 333 days ago
Ciao Aureliano,

Grazie per aver aspettato con pazienza.

Ti ho inviato i soldi e 3 gettoni per compensare gli inconvenienti che questo ti ha causato.
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medal 5000
4 years 331 days ago
I just had the same problem 1 minute ago. I bought 6.5m for 4 tokens, but didn't receive the 6.5m.
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medal 5000 Super Mod
4 years 331 days ago
Escalated to support.
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medal 5000
4 years 330 days ago
Hi Jason,

I'm so sorry for the inconveniences.

I have sent you the cash and 2 tokens to make up for the inconveniences that this has caused you.
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medal 6083 Community Manager
4 years 322 days ago
Hello,

I mark as Solved and close the topic.
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