
Bobby Stallion medal 50006 years 287 days ago TranslateWhat did you try to do?
Twice now paid coins to get cash and did not receive any money
What happened instead?
Lost coins and put the money
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
iPhone 6
What is the operating system?
iOS
What is the version number of the operating system?
?
Can the bug be reproduced?
Only when using coins to buy money from the daily deals
Additional comments:

VIP
Frank Thomas Moderator medal 57856 years 287 days ago (Last edited by Frank Thomas 6 years 287 days ago) Hello Bobby, this issue with the daily deal is under investigation. I'm sorry you were affected by this problem and I'll mark your post for support so your team can get the bought money added.
Edit: Support is notified

Kristine Del Rosario medal 50006 years 284 days agoHi Bobby,
I'm so sorry for the inconveniences.
May I ask if you can provide me the following:
- Approximate date and time when you bought the deals
- Exact deals that you bought (please specify)

Bobby Stallion medal 50006 years 284 days ago (Last edited by Bobby Stallion 6 years 284 days ago)Hi. It was in the first 2 weeks of December both in the daily deals for 8.1m for 4 or 5 coins each and both times I lost the coins and received no money.
Just paid 2 coins in for 1 engine in daily deals at 9:47am eastern time December 19th and lost the coins and received no engine

Kristine Del Rosario medal 50006 years 283 days agoHi Bobby,
Thank you for replying.
I have sent you the engines, money, and 3 tokens to make up for the inconveniences.
I truly appreciate your patience and understanding. Thank you again!

Bobby Stallion medal 50006 years 283 days agoThank you for your support and fixing the issues