Boris Uroshnokov medal 5000 4 years 326 days ago
What did you try to do?
I went to the transfer menu to look for a new CD, so i clicked on one to look at his stats.
What happened instead?
I got a popup above the CD that said I can't purchase new staff if I'm in debt, I can make an investment to come out of debt, but I have over $150 million. I tried making a investment with 2 tokens, but it gave me the same message.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
LG V35
What is the operating system?
Android
What is the version number of the operating system?
Android 9
Can the bug be reproduced?
I reproduced it twice when i restarted the app, then my phone and got the same message.
Additional comments:
Shaun Jackson medal 5000 4 years 326 days ago
What did you try to do?
Buy staff on the transfer page
What happened instead?
I went on transfer page, tried access profile of staff but couldn't access and as i was in debt(which im not and have plenty of coins. Its both driver and staff profile on transfer i cant access
Did the problem happen while using wi-fi, mobile data, or both?
Mobile data
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Huawei p20 pro
What is the operating system?
Android
What is the version number of the operating system?
3.51
Can the bug be reproduced?
Nothing
Additional comments:
Connor Cooper medal 4927 Super Mod 4 years 326 days ago
I've merged your two threads together as they are both discussing the same issue. The support team have also been informed.
José Trujillo medal 6083 Community Manager 4 years 326 days ago
Hello,
This is a global issue. We’re already investigating the bug. Will write in this topic when we get news about it. Apologies for the inconvenience this may cause.
Jack Basford medal 6098 CEO & CTO 4 years 326 days ago
Apologies for any inconvenience this has caused. I have just applied a temporary hotfix which should prevent this from happening.
Boris Uroshnokov medal 5000 4 years 326 days ago
Just tried it again, works fine now. Thank you for responding so quickly.
José Trujillo medal 6083 Community Manager 4 years 326 days ago
Hello,
We just applied a hotfix to ensure the correct work of this new function for teams in debt. Thank you for the waiting.