Solved

balance does not increase as i spend coins to buy those

What did you try to do?
i spend some coins in the shop to buy money it showed purchased

What happened instead?
the balance remained the same, no increase in money

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
realme 1

What is the operating system?
Android

What is the version number of the operating system?
9

Can the bug be reproduced?
that's all. i spend all my tokens for no money.

Additional comments:
do something real fast

Thanks

Any progress?

I spend 4 coinsin the shop to buy money. My balance no increased. I using wifi. I have ios and app.softwear 13.3. I spend tokens for no money or engine..thats all! What is the solution ? 

So here 4 tokens used and my balance did not increase. By the way, this was not my first time and happened to me at least 3 times with even more tokens. I use my desktop computer and using chrome (WiFi).

Dont worry, thank you ! ?