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Lost tokens by buying motors

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5000
5 years 164 days ago
Wat probeerde je te doen?
Hi i tried to buy an 10 motorpack for 8 tokens.

Wat gebeurde er in plaats daarvan?
Tokens lost, no motor delivery

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Mobile data

Deed het probleem zich voor in de app, op PC of op beide?
App

Wat is het model van je toestel?
Iphone xs

Welk besturingssysteem?
iOS

Wat is de versie van het besturingssysteem?
13.3

Kan het probleem gereproduceerd worden?
Directly after the “go to race” glitch

Bijkomende opmerkingen:
4994 Moderator
5 years 163 days ago
Hi Jochem, I'm sorry you encountered a problem with the shop system. I've escalated your post to support in order to get you your missing engines.
5059 Community Manager
5 years 163 days ago
Hi Jochem,

I'm so sorry for the inconveniences.

I have sent you the engines and 1 tokens to make up for the inconveniences that this has caused you.
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