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Scouting/Development rating and Engine Supply did not advance

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medal 5167
11 years 128 days ago
I wasn't going to bother mentioning this because it didn't seem like a big deal, but as I was doing the setup for Monday's race I realized that I had more than just the one problem, so here goes.

After my last race on Wednesday, I noticed that the Scouting and Development ratings did not advance by 40XP like they should have done. I've been keeping a close eye on them lately because I'm due to level up, and I have my Staff's contracts synced to run out just when I level up so I can hire new ones of the same level. So I noticed that the numbers didn't seem to change, and I thought that was weird so I went and checked and sure enough my staff is now scheduled to leave one race before I level up.

At first I didn't really care because it didn't seem urgent. I'd just up their contract length by a race and not give it a second thought. However, when I went in to check out my setup for Monday's race, I noticed that my engine supply had not been renewed either. I knew for a fact that I was due to get new engines after Monaco because I intentionally used my last engine at Spain even though it didn't seem worth doing just because I figured Monaco wouldn't be at all grueling and I'd be getting new engines after Monaco anyway. However, it would seem that I did not get new engines, and my levels did not go up.

It's not really an "urgent" problem as such. My engine will survive Turkey, I'm sure, and new staff isn't ultra vital, but I am getting a smidge worried. And while I'm pretty sure I didn't miss anything else strange (my developments have been working fine and I've been getting drivers in my YDA after each race), I'm a tad worried strange stuff might start to crop up elsewhere.

Barring fixing my issues (can that even be done?), does anyone have an explanation and/or reassurances that it won't happen with regularity?
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medal 5000
11 years 128 days ago
Jim, This is almost certainly a result of a problem that ocurred earlier this week. Jack did have to manually adjust things for a few Managers & it seems that it had affected you as well.

Please accept my apologies for the inconvenience.

I will ask for your account to be addressed. Thank you for your patience while this takes place.
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medal 5167
11 years 127 days ago
It looks like my leveling has been balanced out now. Thanks! Unfortunately my engines haven't restocked, but that's one thing I may just have to grit my teeth and endure.

Even though it's at zero engines, if I check the box it still charges me an engine fee as if it was going to install a new engine. Does that usually happen when there are zero engines available?
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medal 5000
11 years 127 days ago
Putting this here because it might be related (Jim and I are in the same league and tier):

I just realized that I didn't get any upgrades today (the 6th). I should have received a new Chassis, Sidepods, Suspension and Underbody today, but instead they're showing arrival tomorrow (the 7th). I have more than enough staff assigned to each part to do the work, but the work was not done.

I should state as well that my Scouting and Development XP both seem to be okay, and it appears that my next set of engines is still on schedule.
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