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Forums > Global Forums (English) > Bugs

Solved
Tokens

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Rodrigo Buchecha medal 5000
4 years 310 days ago
O que você estava tentando fazer?
Comprar dinheiro

O que ocorreu de fato?
Comprei 23.7 k dinheiro por 13 tokens naquela parte da promoção, foi descontado os tokens mas não entrou o dinheiro,o que faço?

O problema ocorre usando WiFi, internet móvel, ou ambos?
Both

O bug ocorreu no aplicativo, PC ou ambos?
App

Qual o modelo do seu celular?
Samsung

Qual o sistema operacional?
Android

Qual a versão do seu sistema operacional?
Não sei

É possível reproduzir o problema?
Não dá

Comentários adicionais:
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Panos Sarikas medal 5000
4 years 308 days ago
I have a problem with my tokens too
I bought some millions $ for 13 tokens and I was charged these tokens but I never received the money 
What can I do?
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Darth Vader medal 5000
4 years 308 days ago
I had the same problem two days ago. I want to buy a daily deal. I lost tokens and haven’t get money. 
Only what we can do is wait...
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Panos Sarikas medal 5000
4 years 308 days ago
This happened to me at 21/1 Do you remember when happen to you?
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Darth Vader medal 5000
4 years 307 days ago
This happend at 22/1 at about 22pm (central europe time)
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Frank Thomas medal 4977 Moderator
4 years 307 days ago (Last edited by Frank Thomas 4 years 307 days ago)
Hello, I'm sorry the daily deals are still acting up, but can also only hope the devs manage to convince it to finally behave and not being so greedy and just hold on to the money.

@Rodrigo Buchecha, I've marked your post for support to add the money manually to your account.

@Panos Sarikas, did the same already in your own thread. If this is second, different case of the daily deals failing to pay then I ask for a post to ensure everything can be settled.

@Darth Vader: Didn't knew fallen Sith Lords (ones that turned to the good side in the end at least) retire to Monaco. Funny old world. In case the force failed you so you didn't appear to support as a force projection/ghost already I'm also marking your post for support manually so your balance can be corrected as well.
Edit: Your posts in this thread are about the same issue I suppose?
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David Jimenez medal 5286
4 years 307 days ago

Frank
@Darth Vader: Didn't knew fallen Sith Lords (ones that turned to the good side in the end at least) retire to Monaco. Funny old world. In case the force failed you so you didn't appear to support as a force projection/ghost already I'm also marking your post for support manually so your balance can be corrected as well.
Edit: Your posts in this thread are about the same issue I suppose?



Best answer ever
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Darth Vader medal 5000
4 years 307 days ago
@Frank Thomas, yes post in another tread are about the same issue. And your answer is pure genius ? 
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Kristine Del Rosario medal 5000
4 years 306 days ago
Hello everyone,

I'm pretty sure that everyone in this thread have already received their money and tokens.

I'm so sorry again for the inconveniences.

Please let me know if you need further assistance or help.
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