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Unresolved
Active auction disappears

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medal 5000
4 years 66 days ago (Last edited by Lucas Br 4 years 66 days ago)
Wat probeerde je te doen?
After placing a bid on a staff member (and being on top of the auction with 40 min. left) I closed my iGP app on mobile. After 10 minutes I opened my app again to see if I was still on top of the auction, but the auction was nowhere to be found and I wasn't able to follow the bidding.

In short: The active auction where I made an offer to a crew member just disappeared for the rest of the time. After the auction was done I still got the crew member.

Wat gebeurde er in plaats daarvan?
While I was in the app, I saw my money going down with a 'red flash', so I paid for something. Turned out it was the auction of the staff member I won. Fortunately I won the auction, but I was unable to follow the bidding. I can imagine it can be frustrating if this happens to an auction with a staff member or driver u really want and it just disappears while you want to follow the auction.

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi

Deed het probleem zich voor in de app, op PC of op beide?
App

Wat is het model van je toestel?
iPhone 6S

Welk besturingssysteem?
iOS

Wat is de versie van het besturingssysteem?
13.3

Kan het probleem gereproduceerd worden?
Yes, this actually happened more than once to me. I lost several auctions because I wasn't able to find the auction again to make a better offer.

Bijkomende opmerkingen:
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medal 5000
4 years 66 days ago
Same problem on Samsung  s9
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