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Auction - lost tokens, wrong personell

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medal 5000
4 years 306 days ago
Что Вы пытались сделать?
It was auction for a five stars doctor.
I won auction spent 2 tokens.

Что случилось вместо этого?
I didn't receive a doctor. I receive an 4,5 stars engineer instead.

Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Mobile data

Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
App

Какая модель вашего устройства?
One plus 5t

Какая операционная система?
Android

Какой номер версии операционной системы?
9

Может ли баг быть воспроизведен?
Don't know

Дополнительные комментарии:
During auction I wasn't able to see running auctions in the upper field of transfer window. But when I manually found that doctor I could see my bet. So I participated and won. But something wrong.
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medal 5013 Super Mod
4 years 301 days ago
I have flagged this to support.
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medal 5000
4 years 299 days ago
Hello Anton,

I'm so sorry for the inconveniences.

I have returned your 2 tokens. I have sent additional 3 tokens to make up for the inconveniences that this has caused you.

Please let me know if I could be of any further help.
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medal 5000
4 years 299 days ago
Hi Kris,
Thank you so much that's more than enough!

But the glitch still sitting in the game.
Just had one: make bet in auctions (two tokens) and at first stage 1 tok. After that refresh page and can't find character.
Now I've make few screenshots.
Tried to check in desktop version - same fail.
Screenshots of glitch iGP auction
Sorry for that l, hope you don't think that I'm trying to get some extra tokens. :)
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