David Esko medal 5000 4 years 296 days ago
What did you try to do?
have a quick race
What happened instead?
would not connect to the server, got to 50% and it said 'failed to connect, reload'
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
Both
What is the model of your device?
iphone 8
What is the operating system?
iOS
What is the version number of the operating system?
current
What operating system is your PC?
windows10
Which browser did you experience the problem in?
chrome
Can the bug be reproduced?
every time i try to do a quick race it has happened so 2 engines burned for nothing and i have to wait for the race to finish before i can do anything, i have raced a scheduled race in between both attempts so it is a problem with quick race
Additional comments:
Esko Bosh medal 5000 4 years 296 days ago
just tried on this account and same problem
José Trujillo medal 6083 Community Manager 4 years 296 days ago
Hello,
Can you try to reinstall the app please? I sent you two engines to compensate it. Apologies for this inconvenience, we’re looking at it.
Фелипе Масса medal 5000 4 years 296 days ago
I have the same troubles. 3 races in a row (today). PC and Android.
I tried to run only private fast races.
José Trujillo medal 6083 Community Manager 4 years 295 days ago
Hello,
Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
Mr Docs medal 5000 4 years 295 days ago
Same problem with 3 races! In my IPhone
José Trujillo medal 6083 Community Manager 4 years 295 days ago
Hello,
This should be fixed now, please confirm. Apologies for this inconvenience! ?❤️
Mr Docs medal 5000 4 years 295 days ago
Solved, but what about my engines?? I lost 2 engines...
thanks
José Trujillo medal 6083 Community Manager 4 years 295 days ago
Mr
Solved, but what about my engines?? I lost 2 engines...
thanks
Hello,
There it goes!