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    medal 0
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Solved
All info missing on finance screen

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This thread is closed because it is solved.
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medal 5000
4 years 88 days ago
What did you try to do?
I tired clearing cache

What happened instead?
All I can see is the large icons on the left of the screen

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone xr

What is the operating system?
iOS

What is the version number of the operating system?
13

Can the bug be reproduced?
Yes, each time I go into the finance screen to sign up new sponsors

Additional comments:
md-quotelink
medal 4931 Community Manager
4 years 88 days ago
Hello,

I’m sorry for this. Can you take a screenshot and send it to jose@igpgames.com please? That would be really helpful for us.
md-quotelink
medal 5000
4 years 84 days ago
Did you get the E-mail - I’m currently loosing £4M a race as I can’t sign sponsors
md-quotelink
medal 4931 Community Manager
4 years 84 days ago
Hello,

Yes I did, can you tell me your exact iOS version please? Are you using iOS Beta?
md-quotelink
medal 5000
4 years 83 days ago
I think I still am yes - i’m on 13.4
md-quotelink
medal 4931 Community Manager
4 years 83 days ago
Hello,

I see that your iOS version is 13.4 according to Apple information this is beta software. Are you using the public beta or dev beta? These version are very unstable and potentially are the source of this issues.

You should expect erratic and unexpected issues in most of the apps. Since the problem isn’t in our end I mark as Solved and move. If you need help to install the iOS live version please visit the Apple Support page on Test Flight.
md-quotelink
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