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Driver training stacking over 100, losing attributes increase

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medal 5000
4 years 260 days ago (Last edited by Louis Lambert 4 years 260 days ago)
Que vouliez-vous faire ?
Train drivers with double training offer.
I am lvl 14 and hired 2 lvl 7 pilots. One was training around 80-90 per training and the other one 100 (without the double training).

Que s'est-il finalement passé ?
Trained them indeed, but the training bar went up to 317 and blocked there after few trainings (i trained between 5 to 8 times), allowing to increase by + 1 only per training and not giving me the additional stat increase.
I reloaded the app (mobile) and now the 2 drivers are stacking at 255, but no change in the statistics while i lost 82 from the training bar.

I am to see the drivers attributes increase or lose the trainings ? 

Est-ce que le problème est survenu quand vous utilisiez le Wifi, l'internet mobile ou les deux ?
Mobile data

Est-ce que le bug s'est produit dans l'application, sur PC ou les deux ?
App

Quel est le modèle de votre appareil ?
Samsung Galaxy s8

Quel est le système d'exploitation ?
Android

Quel est le numéro de version de votre système d'exploitation ?
Last update

Que vouliez-vous faire ?
Oui

Commentaires supplémentaires :
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medal 5000
4 years 260 days ago (Last edited by Bruno Brown 4 years 260 days ago)
Hi @Louis 

I think your problem is the training drive... I think you're over 100.
That should be the mistake. 
However, I also forwarded this problem to the developers. It will be resolved as soon as possible.

I keep the thread open .

md-quotelink
medal 5000
4 years 260 days ago (Last edited by Louis Lambert 4 years 260 days ago)
Hi Bruno,

As i understand your message, this is exactly what i am saying.

I have a 5 stars driver that trains 3pts by 3pts (6 with double offer)
Now I have 2 young drivers (around lvl 9 now) that i want to train with the double training offer:
- one drivers gets +1 everytime i train
- the other one around 80/90 out of 100 (and so +1).

Problem is:
When i train the yound driver, instead of putting +1 and fill the training bar it sums up the part over 100 of the training and do not increase the driver stat. 

As said it blocked to 317, and after reloading the game went to 255 where it is now. So i am losing 2 drivers attributes points per driver.

My other concern is that i paid for the double training offer, and because of this problem i am losing my money, since i wont train my drivers till someone explains me why my drivers are not increasing in stats as much as they should.

Cheers and hope it is clearer for you,
Louis

EDIT: after another try, bar went from 255 to 313 for both drivers, giving only a +1 increase to the 2 of them. 

EDIT 2: after reloading game, training bars are now back to 255, losing again the remaining part of the training ...

That is a very heavy price i am paying for this ^^ i will have to keep my 900k salary driver because the others are not ready in time (my fault you will say but i was not expecting the game to limit the trainings)
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medal 6098 CEO & CTO
4 years 259 days ago
Hi Louis, this should be fixed now. I will investigate how this happened and pass your case to support to see if they can compensate you for any extra cash lost for your team. Apologies for any inconvenience this may have caused and thank you for reporting it.

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medal 5000
4 years 259 days ago
Hi Jack thanks for that.
Indeed the driver I let with the 255 bar is back to 50.

I have no longer the double training on so i wont be able to tell you if it works when the training gives more than 100. I'll trust you on that and hope i dont change my drivers before a long time :D



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medal 5000
4 years 259 days ago
Hi @Loius

We apologize again for the inconvenience.
I sent you some extra cash and some tokens to compensate for any loss of extra money for your team.
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medal 5000
4 years 259 days ago
Thanks Bruno! Much appreciated!
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