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Forums > Global Forums (English) > Bugs

Solved
Issue with Car Setup

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Joey Ng medal 5000
4 years 256 days ago
What did you try to do?
I try to setup for the upcoming race of European iGP

What happened instead?
I did all my setup runs to configure the setup the car. Yet the final setup was height 42 and wings 72 which has the feedback that the "wings are far too low". So I use the ideal setup option and returned the car setup as height 42 and wings 50. How could the feedback contradicting the setup?

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Galaxy S9+

What is the operating system?
Android

What is the version number of the operating system?
10.0

Can the bug be reproduced?
Probably. No idea as the app has been updated to new version.

Additional comments:
Please have a look at the bug. Thank you.
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José Trujillo medal 6083 Community Manager
4 years 256 days ago
Hello,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
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José Trujillo medal 6083 Community Manager
4 years 256 days ago
Hello,

We just fixed this issue. Unfortunately your race already finished. I sent you the cost and 15 tokens as compensation.
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Joey Ng medal 5000
4 years 255 days ago
Hi José,

Thank you for the quick response and the developer team's effort to resolving this issue.

Thank you. Cheers.
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