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Forums > Global Forums (English) > Help & Support

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downgrade new update,

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lookman sicktynine medal 8563
16 days ago
Can i downgrade new update!?for now new update make a crash and lag on middle while we on liverace,...i have low specification mobile phone kitkat 4xx with ram under 1 gb,...before update no any trouble and crash,..i was try to install previous version from other source from store but it not help not run anymore,..i hope igp offer previous version for low specification device!!!..thanks before
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José Trujillo medal 5979 COMMUNITY MANAGER
14 days ago
Hello,

I am very sorry about what happened, we have been working non-stop to resolve this despite the inconvenience by the situation of world chaos. Please try to update to the version we released today Thursday, March 26th. I am waiting for your answer to know if it has been solved, everything has worked correctly in our tests.
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team pramac medal 8710
12 days ago
I think igp was raise up their clasification for device,..and say good by for my device ,now i did'nt see again igp manager in my play store😢😢😢when i try to update, 
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lookman sicktynine medal 8563
12 days ago
Me..too,when i try to update i don't see again igp manager app on my play store,..disaster for me now,..i still hope any previous version from igp,
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José Trujillo medal 5979 COMMUNITY MANAGER
12 days ago
Hello,

Unfortunately very old devices aren’t supported anymore. It’s needed Android 5.1 and up.
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team pramac medal 8710
11 days ago
Alright ...time to forget my old device,and say good by to igp for now,.....thanks jose
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José Trujillo medal 5979 COMMUNITY MANAGER
11 days ago
team
Alright ...time to forget my old device,and say good by to igp for now,.....thanks jose


Hey,

I’m really sorry for that. Meanwhile you can play the game on your phone browser or in a computer. Remember that on the phone browser you can’t use the viewer and the livery editor. If you’re going to temporarily leave the game I advice you to leave your league or wages will continue and your team will go in debt (if you leave the league that’s like an standby mode). Again, I’m really sorry for that.
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lookman sicktynine medal 8563
11 days ago
 i will try to playing in my browser,..do you have recomended for the best mobile browser?!?
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José Trujillo medal 5979 COMMUNITY MANAGER
11 days ago

Lukman
 i will try to playing in my browser,..do you have recomended for the best mobile browser?!?


Hey,


I would use Google Chrome if I’m on Android.
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Frank Thomas medal 8374 MODERATOR
11 days ago
Inofficially WebGL, and thus race viewer and livery editor, might run in your phone browser. If Chrome gives you trouble there: I use both Opera (not Mini) and Firefox mostly and the game runs fine in both on my Android device, with Opera feeling slightly more responsive to my input running race viewer and livery editor but, currently, Firefox seems less demanding on the phone and looking slightly smoother in animation to me (but haven't reinstalled both browser apps in months now and one might improve over the other with a fresh installation).
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lookman sicktynine medal 8563
8 days ago
Thanks for recomended,..i will try beetwen chrome and opera,..thanks jose and thomas,..
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