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Bid reset

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medal 5000
4 years 238 days ago (Last edited by James Reay 4 years 238 days ago)
What did you try to do?
I bid on a chief designer Alain Thomas at auction with less than 30 minutes on the clock

What happened instead?
Shortly after, the clock changed to back to 2hr 50 mins, my bid disappeared but my token was not restored.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
android & windows 10

What is the operating system?
Android

What is the version number of the operating system?
android 9

What operating system is your PC?
windows 10

Which browser did you experience the problem in?
Edge

Can the bug be reproduced?
not trying

Additional comments:
Edit1: Oh FFS, I bid on this guy again as he was still free, not noticing that the fee bid had increased from £170k(ish) to £7.7m! 
Edit2: I noticed today that I have a new driver and this employee.
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medal 4977 Moderator
4 years 237 days ago
There's an odd bug somehow connecting 2 auctions, or doubled auctions in other cases. I'm sorry it caused you trouble. I'll mark your post for support so you get those extra costs back at least. 
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medal 5000
4 years 236 days ago
Hi,

The tokens, which you used to make an offer, do not give you back if you lose them (driver or staff)
I see that the staff that made an offer is already on your account. Sometimes bids start again for no reason (bugs we're fixing).
I returned the money you used

Regards
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