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Forums > Global Forums (English) > Help & Support

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Survey issues

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William Lochrie medal 5000
5 years 350 days ago Translate
I did the survey for six tokens this morning and it hasn't given me them because all the data had been deleted 
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Connor Cooper medal 5302 Super Mod
5 years 350 days ago
Hello William,
I have flagged this to the support team. 
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Jordane Imol medal 5000
5 years 350 days ago Translate
Hello
I have done the survey but I don’t win the 6 tokens..
I took screenshots if you want

Kind regards
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John Doe medal 5000
5 years 350 days ago Translate
Hi @guys

Occasionally it may take up to 24 hours due to a third party factor.

Check your inbox for game messages from time to time.
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Ross Glen medal 5227
5 years 349 days ago
I have also not recieved anything.it says purchase failed 
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Jordane Imol medal 5000
5 years 348 days ago Translate
I checked my inbox right now (>24h) but still nothing...
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John Doe medal 5000
5 years 346 days ago Translate
Ross
I have also not recieved anything.it says purchase failed 

Jo
I checked my inbox right now (>24h) but still nothing...

Hello 

I apologize for the late response, you should have both 6 tokens from the survey a few days ago.
Sorry for the wait.

Regards
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