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Forums > Archive > 2011-2016

Authentication problem

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Jacek Jarosinski medal 5000
11 years 85 days ago
Hi, when i try to log in on my proper account, info turn on that i have problem with authentication. I can log from e-mail when i change password but when i click "Play iGP" web kick me off. What can i do?
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Jaap Grolleman medal 5000
11 years 85 days ago
Maybe empty your browsers cache and try again. It does miracles sometimes.
Or try a different browser, so you know it's not browser related.
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Jacek Jarosinski medal 5000
11 years 85 days ago
I try all this tings, still same error.

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Andrew Hurn medal 5000
11 years 85 days ago
Jacek, I have had a look at both of your accounts & they are not locked.

Can you please clear your browser chache & delete all cookies relating to iGP Manager.

If this does not fix the problem then please log a call with the helpdesk. Thank you.

http://igpmanager.com/account/helpdesk
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