ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
I can´t change tyres before race starts

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5000
4 years 214 days ago
What did you try to do?
I tried change tyres before race.

What happened instead?
nothing happens

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Win 10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
it can happen if it stops or starts to rain before the start

Additional comments:
md-quotelink
medal 5000
4 years 213 days ago
Hello

I'm sorry for the inconvenience.
I will send a request to the developers who will investigate the problem.
md-quotelink
medal 5000
4 years 212 days ago
Ne yapmaya çalıştınız?
Try to change tyre before the red lights

Ne oldu?
Some people changed thier tyres but some cannot even they do the same things before the race starts, so they have to pit at the end of first lap.

Problem mobil veri kullanırken mi oluştu yoksa wi-fi kullanırken mi?
Both

Hata bilgisayarda mı yoksa uygulamada mı oluştu?
PC

Bilgisayarınızın işletim sistemi?
Microsoft Windows 10

Hangi tarayıcıda sorun yaşıyorsunuz?
Mozilla

Hata tekrarlanabilir mi?
As you can see from the image(at given link) below A Çelik and A Aga could changed their tyres before the race start. ( You can check race results 28/04/2020 Great Britain 19 race in our league) but On the left downside of the image tyre type is Intermediate however on the right upperside of the image at the list its shown as SuperSoft (for A Çelik) and Soft (for A Aga)

Eksta yorumlar:
https://i.resimyukle.xyz/a5VTK3.jpeg
md-quotelink
medal 5000
4 years 211 days ago
Hello 

We're sorry for this inconvenience.
I will send a request to the developers to have it examined.
md-quotelink
medal 5000
4 years 211 days ago
I had same issue in my last wet race. 

I tried to change to wets 45s before lights out. Turns out it was fortunate that it didn't work.
md-quotelink
medal 4977 Moderator
4 years 211 days ago
Unless I missed a change of the system you must have advanced strategy enabled to have the option to change the tyres on the grid (and a dry tyre setup for stint one to have that dry tyre available as selection). If you have and it doesn't work usually a restart of the viewer helps, it seems it's possible to login before the game decided the conditions allow a change but the viewer won't update to reflect that once loaded (same if condition change just in those few minutes before start), in case your leader board fails to update the changed tyres (you and opponents) a restart also fixes that.
md-quotelink
medal 5000
4 years 211 days ago
What did you try to do?
Nothing I tried to do - just others ahead qualified on inter tyres on a drying track, so ok fine they go ahead but they have to start on inters. But then they can switch onto slick tyres???

What happened instead?
Qualifying on different tyres than starting the race on

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
Unsure

Additional comments:
Not entirely sure if this is a bug or not but it does not seem fair that one can qualify on different tyres and then start the race on a different set
md-quotelink
medal 4977 Moderator
4 years 211 days ago
In case of changing weather it's possible to change the tyres on the grid. For it to work you have to enable advanced strategy and to use a dry tyre you must set one for your first stint in your strategy (and rely on advanced strategy to set you on Inters or Wets for Qualification in case its in the wet).

As it's not a bug I move this thread to Help&Support.
md-quotelink
medal 5000
4 years 211 days ago
Frank
In case of changing weather it's possible to change the tyres on the grid. For it to work you have to enable advanced strategy and to use a dry tyre you must set one for your first stint in your strategy (and rely on advanced strategy to set you on Inters or Wets for Qualification in case its in the wet).

As it's not a bug I move this thread to Help&Support.



Frank, but how is it working to change the tyre? Our last race at Canada the weather changed after a wet qualy and even those managers who made the advanced strategy correctly couldn't change before the race. This was my case. I was using S as tyre compoun in my first stint and W over 3mm and also W after some laps without rain. My qualy has been made with W tyre as expected but I had no chance to change it before the race since the rain stopped.

Few managers told that they were able to change tyres in the strategy screen (near chat) but no one has been sucessfull trying to change it at the "radio" as it was working before.

Some managers also had their tyre changed back to S automatically (maybe it was right as I'm not sure how they configurated the advanced strategy).

Below it is possible to see race link.


https://igpmanager.com/app/d=result&id=27892829&tab=race

I hope that we can have any announcement telling us how it should work equally to everyone. It changed a lot race resulsts because many managers had to stop after the first lap and others could race properly once that they were able to chance tyres before the start.
md-quotelink
medal 4977 Moderator
4 years 210 days ago
For not being able to change the tyre on the grid there seems to be a problem with the new race viewer failing to allow it.
md-quotelink
medal 5000 Super Mod
4 years 210 days ago
Please note:
There are a number of different threads relating to this problem. I will merge them all into this single thread which will help the developers to understand how widespread the problem is.
Thanks
md-quotelink
medal 5000
4 years 203 days ago
Hi, 

This should be solved with the new version of WebGL (Desktop) that was released this afternoon.
md-quotelink
medal 5000
4 years 202 days ago
How about the app? The case in my league happened to managers using Desktop and also mobile app.
Should it work properly now as well?
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.