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Forums > Global Forums (English) > Bugs

Unreproducible
Live Viewer Problem (Desktop Version)

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William Robert medal 5000
5 years 39 days ago
What did you try to do?
on quick race many had problems with the desktop viewer especially, kept crashing and coming up with "out of memory" don't know if my problem or games problem but others were having issue also.

don't know if related just to quick races.


What happened instead?
re load but with in 1 minute same thing happened each time over and over.

iphone app worked fine at same time.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
windows 7

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
yes

Additional comments:
Race id: https://igpmanager.com/app/d=result&id=28029938&tab=race


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M. Truche medal 5420 Moderator
5 years 39 days ago
Same issue using Windows 10 and Firefox. (Same race)
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José Trujillo medal 5059 Community Manager
5 years 39 days ago
Hello,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
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José Trujillo medal 5059 Community Manager
5 years 38 days ago
Hello,

How many tabs did you had opened?
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William Robert medal 5000
5 years 38 days ago

José
Hello,

How many tabs did you had opened?



2 i think, one with the quick race setup window and one with the actual live race screen. (take no notice of all the different tabs that say autosport, sky sports, ebay etc as they are just Bookmarks not tabs)


i ran the same way today with our normal league race with no problems, had 3 tabs open actually for this one.
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José Trujillo medal 5059 Community Manager
5 years 38 days ago
William

José
Hello,

How many tabs did you had opened?



2 i think, one with the quick race setup window and one with the actual live race screen. (take no notice of all the different tabs that say autosport, sky sports, ebay etc as they are just Bookmarks not tabs)


i ran the same way today with our normal league race with no problems, had 3 tabs open actually for this one.


Hello,

I'm happy that you didn't had any other issue. Anyway I'll keep the topic open for a few days in case you experience another issue.
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