81 days ago
What did you try to do?
So today during a race i was in a comfortable lead using the first stint. Then i pitted and i had selected softs for sure.
What happened instead?
Instead the tires switched to full wets and my race was ruined. It is quite frustrating because i was definetely fighting for the podium. We also lost the fight in the constructors. I can also send a screenshot to confirm the bug.
Did the problem happen while using wi-fi, mobile data, or both?
Did the bug happen in the app, on PC, or both?
What is the model of your device?
SAMSUNG S10 PLUS
What is the operating system?
What is the version number of the operating system?
10.0 with one UI 2.1
Can the bug be reproduced?
It happened for the first time
Thank you for you help.
medal 6638 SUPPORT AGENT
78 days ago
I'm very sorry for this inconvenience.
It may have been a rare occurrence.
The developers are working on a solution.
A new version will be released which will potentially solve this problem.
40 days ago
I just had a similar occurrence. I thought it was a mistake the 1st time it happened in a different race. But it just happened on my last race. I had medium tires selected but wet tires were fitted. I wasn't in the lead but I lost about 8 places and it was 9 laps till the end of the race. Was using my mobile while on a fibre internet line.
40 days ago
Did you have advanced settings on? This does tend to change your tyres during quali. Although sometimes it seems bugged.
39 days ago
No advanced settings activated. Was logged in during the whole race