Θάνος Δούρος medal 5000 5 years 10 days ago
What did you try to do?
Bought a new chief designer and sold the old one
What happened instead?
Instead of the chief designer it just says design name and design info and it is like I have no designer
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Xiami redmi note 8t
What is the operating system?
Android
What is the version number of the operating system?
9 pkq1
Can the bug be reproduced?
I don't know
Additional comments:
Frank Thomas medal 4994 Moderator 5 years 10 days ago (Last edited by
Frank Thomas 5 years 10 days ago)
Yes, I also see a blank space where your CD should be listed. I'll mark your post for support to look into.
edit: Done, also if you see (another) nice CD go ahead and buy, if possible, and post the costs, please, to make it easier refunding them.
Θάνος Δούρος medal 5000 5 years 10 days ago (Last edited by
Θάνος Δούρος 5 years 10 days ago)
Thank you
Edit:I did it and it's ok it seems the thing is though that the other CD had a trait in accel and weakness in fuel economy (which is the reason I got him) is there a way to get him back or change the traits of this one or I guess I'm stuck with the new one now?
Θάνος Δούρος medal 5000 5 years 9 days ago
I havent gotten a response in a day. Do I get back my 10 tokens I lost on this process or the chief designer? Pls answer me
José Trujillo medal 5059 
Community Manager 5 years 9 days ago
Hello,
It’s weekend! Our support team also deserve a rest. They’ll understand you as soon as possible, but on weekends we prioritise the most important cases.
Θάνος Δούρος medal 5000 5 years 9 days ago
Oh ok I didn't knew this sorry.
José Trujillo medal 5059 Community Manager 5 years 9 days ago
Hello,
I appreciate your comprehension and patience. I assure you that this will be resolved before Monday ends. ?
Abel Tona medal 4831 5 years 9 days ago
Dears
What the real purpose of the CD on the team while i´m not playing and put the game in automatic, its seems that is not doing anything, is there any other way to activate him?
Kevin Bissell medal 5011 Super Mod 5 years 9 days ago
Hi Abel.
Your post is not relevant to this thread. For advice please create a new thread in the "Help & Support" section.
John Doe medal 5000 5 years 9 days ago
Hello Θάνος
I'm sorry about what happened.
Unfortunately I can't return the purchased CD (Chief Design) as it is under contract to another team.
I set your current CD (Chief Design) with the features you bought the previous one for.
I returned the tokens you spent and added compensation to your account for the inconvenience.
Regards
Θάνος Δούρος medal 5000 5 years 9 days ago
Thank you I appreciate the effort
