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Unresolved
Game auto-kersed while I was online

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medal 5000
4 years 169 days ago
What did you try to do?
Tried to open chat mid-race.

What happened instead?
While I was innocently looking away the game is nonchalantly using up all of my boost. I close the chat and yes, my boost is gone. I did result in a gain of time, but because it wasn't used cleverly it cost me massively. I can only imagine how pissed I would be if I had 100% boost and this had happened...

I have images to explain this better, thank god I was recording: (boost was at 9% before opening chat)




Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Firefox

Can the bug be reproduced?
Yes, because it happened to both of my cars during the race!

Additional comments:
I remember it being a thing that, on mobile, if you pressed the boost button and then opened chat it would stay on, but in my 4 years of playing this game I have never seen something like this on PC. My fingers weren't anywhere near the boost buttons!
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medal 6083 Community Manager
4 years 169 days ago
Hello,

I’m so sorry for this issue, we’ll investigate it.

Can you share the video with me please? It would be very useful for the developer team. jose@igpgames.com
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medal 5421
4 years 168 days ago (Last edited by Leo Yeo 4 years 168 days ago)
I'll need to find a way to cut it and turn it into a gif, will see what I can do

edit:
https://i.imgur.com/oCTof1M.mp4
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medal 6083 Community Manager
4 years 165 days ago
Hello Leo,

I reported it to devs and they told me you aren’t used the last version (released on day 12th June). Please clear cache and let me know if it happens again. This should be resolved in this last version.
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medal 6083 Community Manager
4 years 165 days ago
Update: The bug reported is something different to what was fixed. By fortune we’re able to reproduce it. If you type the shortcuts keys on the chat the system will still detect them (for example S or K for boost usage). We’re working on it and it’ll be fixed in the next build.
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medal 5000
4 years 165 days ago
it seems I haven't gotten the bug in the 5 races I have done since then, I will report back as soon as it happens (if it happens again).
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