Paul Tje medal 5000 4 years 164 days ago
Wat probeerde je te doen?
Keep getting kicked from the live race.
Wat gebeurde er in plaats daarvan?
Cant connect, probably one in six tries works.
Restarting tablet, no use.
Checked my WiFi, its perfect.
Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi
Deed het probleem zich voor in de app, op PC of op beide?
App
Wat is het model van je toestel?
Ipad
Welk besturingssysteem?
iOS
Wat is de versie van het besturingssysteem?
No idea
Kan het probleem gereproduceerd worden?
Probably
Bijkomende opmerkingen:
José Trujillo medal 6083 
Community Manager 4 years 164 days ago
Hello,
I’m sorry that you’re experiencing this issue. We need more info in order to investigate it. What do you mean by kicked from the live race? The app closed itself? An error message? Thank you.
Paul Tje medal 5000 4 years 163 days ago
The app closes itself. Restarting tablet is of no use. At the end of the race, when a lot of people have left, i can log in again
José Trujillo medal 6083 Community Manager 4 years 163 days ago
Hello,
Can you tell me the iPad model and iOS version please? That information is missing in your initial report.
Edmundas Simutis medal 5000 4 years 158 days ago
Sometimes this happens for me when on wifi! When on mobile data works perfect ( using android samsung note9)
José Trujillo medal 6083 Community Manager 4 years 158 days ago
Edmundas
Sometimes this happens for me when on wifi! When on mobile data works perfect ( using android samsung note9)
Hello,
This suggest that the problem is your WiFi.
