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Forums > Archive > 2011-2016

2D Viewer

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Tyrone Knight medal 5000
11 years 13 days ago
Hi, signed up today, but it says ive had 28 days of trial 2D already?
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Banana Boxx medal 5000
11 years 13 days ago
It is from the latest update, you get 10, or 28 days, whatever comes first.
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Tyrone Knight medal 5000
11 years 13 days ago
even so, havent had 1 day yet...
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Yuri Kasdorp medal 5000
11 years 13 days ago
Yes, when you sign up, you get free trials.

Unless you mean it has used them up?
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Tyrone Knight medal 5000
11 years 13 days ago
yea, signed up today, but no free trials :(
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Jack Basford medal 5193 CEO & CTO
11 years 13 days ago
I'm investigating the issue
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Peter Szitas medal 5000
11 years 13 days ago
Is it normal, for those who have signed up a few months, but did not use the trials yet, to have no 2D trial anymore?
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Jack Basford medal 5193 CEO & CTO
11 years 13 days ago
"Tyrone
Hi, signed up today, but it says ive had 28 days of trial 2D already?

It is fixed now, sorry if this caused you any inconvenience.

"Peter
Is it normal, for those who have signed up a few months, but did not use the trials yet, to have no 2D trial anymore?

Yeah, we now have a 10 race trial with a 28 day limited period to use them.
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Tyrone Knight medal 5000
11 years 13 days ago
Thank you :)
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Peter Szitas medal 5000
11 years 13 days ago

"Peter
Is it normal, for those who have signed up a few months, but did not use the trials yet, to have no 2D trial anymore?

Yeah, we now have a 10 race trial with a 28 day limited period to use them.

I see, thanks :) Then I lost my 3 trials :D
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Jordan Blair medal 5000
11 years 13 days ago
suddenly i can watch any race that i am in in 2d without subscribing. is this apart of the update??
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Charlie Walton medal 5000
11 years 13 days ago
"Jordan
suddenly i can watch any race that i am in in 2d without subscribing. is this apart of the update??

SHHHHHHHHHH!!! Lol.

No I don't think so.
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Jack Basford medal 5193 CEO & CTO
11 years 12 days ago
"Jordan
suddenly i can watch any race that i am in in 2d without subscribing. is this apart of the update??

Yes, because you have only used 4 trials to date and joined less than 28 days ago you still meet the trial period criteria. You have 6 trials remaining, after that the 2D option will be locked again.
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Gil De Cuarta medal 5000
11 years 12 days ago
Hi Jack I tried but was not possible can you give any hint?
thanks
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Jack Basford medal 5193 CEO & CTO
11 years 12 days ago
"Gil
Hi Jack I tried but was not possible can you give any hint?
thanks

You have completed 106 races, which obviously means you have been a member for  longer than 28 days.
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Arthur Rostron medal 5000
10 years 322 days ago
Hi i have the trials on my sign up but not been able to watch one of them yet , i just get a black screen and nothing is loading am i missing something
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Jamie Walton medal 5000
10 years 322 days ago
Do you have JAVA installed?
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