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Forums > Global Forums (English) > Help & Support

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Contact Form response time?

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George English medal 5000
3 years 284 days ago
Hey guys,

i was just wondering what the rough response time was after posting a contact form?
I bought some tokens however they have still not come through and i followed the instructions on what to details to send. Just wondering when i'd hear back?

Thanks!

George
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Connor Cooper medal 5930 Super Mod
3 years 284 days ago
Hello George,
It can take up to 72 hours (longer on a weekend) to get a response from the support team. This is due to the large amount of queries the Support Team receive. 
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George English medal 5000
3 years 284 days ago
No problem, Thanks for the heads up Connor! 
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Connor Cooper medal 5930 Super Mod
3 years 284 days ago
You're welcome. I'll mark this thread as solved. 
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