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    medal 0
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Solved
Lost my account

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medal 5000
3 years 250 days ago
Wat probeerde je te doen?
I Logged in on the mobile app

Wat gebeurde er in plaats daarvan?
my app resetted. Had this before and got all the begin tutorials again. Fixed it previously by deleting and redownloading the igp manager app, but it did't work this time. The account I lost is with Manager Samuel Biron, team Speedos and driving in Trainingskamp nl elite

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi

Deed het probleem zich voor in de app, op PC of op beide?
App

Wat is het model van je toestel?
samsung s9

Welk besturingssysteem?
Android

Wat is de versie van het besturingssysteem?
10

Kan het probleem gereproduceerd worden?
Had it before but got my account back after redownloading the mobile app

Bijkomende opmerkingen:
how can I get my account back?
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medal 5967 Super Mod
3 years 250 days ago
Hello,

I am sorry to hear you have been affected by this bug. If you follow the steps below, the support team may be able to recover your account. 

Tapping the Help icon located at the bottom of the in-game side menu between the Settings and Log Out buttons, then switching to the Help & Support tab and tap on the Contact us link. https://igpmanager.com/account/helpdesk
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