ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Forums > Global Forums (English) > Help & Support

Unresolved
Unable to login

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
Bobby Noakes medal 5000
5 years 93 days ago
When I try to login it's telling me my password is incorrect, I use password recovery and enter the code, then I get a message, the code supplied is either not recognised or has expired, ive tried this many times. I've also tried to create a new account but my email address is already in use. Advice please 
md-quotelink
Bobby Noakes medal 5000
5 years 92 days ago
I've tried to recover my password many times. Every time I get this message, The code supplied is either not recognised or has expired.
md-quotelink
Connor Cooper medal 5208 Super Mod
5 years 92 days ago
Hello Bobby,
I have merged multiple of your threads together. Please avoid making 2+ threads desribing the same problem in a short period of time.

To solve your login problem, please send a mail to support@igpgames.com . There, the Support team may be able to help you. 
md-quotelink
Bobby Noakes medal 5000
5 years 92 days ago
Can I do that with in the App because I seem to be going round in circles with this issue?
md-quotelink
Kevin Bissell medal 5000 Super Mod
5 years 92 days ago
Hi Bobby.

You send an email from your email account, not from within the game.

Which account are you unable to access? Is it this one?... https://igpmanager.com/app/d=profile&manager=1154601&tab=overview

Like Connor says, please send an email to support@igpgames.com and in the email provide them with the account link that I used above and explain that you are unable to log into the account. 
md-quotelink
Bobby Noakes medal 5000
5 years 92 days ago
No it's thebirdshtc@gmail.com
md-quotelink
Kevin Bissell medal 5000 Super Mod
5 years 91 days ago
Not the email account that you use for igp log in. Just send an email from your normal everyday email account to support@igpgames.com explaining to them that you are locked out of your account. Tell them which account it is and they will arrange for you to regain access.

These one line responses you are sending on the forum are going to get you nowhere.
md-quotelink
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.