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medal 5026
3 years 232 days ago
What did you try to do?
Tried to access any of my four teams.

What happened instead?
It only accessed the last one I had open. The login buttons are gone, as are the tabs for standings and manager.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
iPhone, Dell PC

What is the operating system?
iOS

What is the version number of the operating system?
13.7

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Google Chrome

Can the bug be reproduced?
Every time I open the game today.

Additional comments:
Fix please. This will scupper my teams in one championship and I’ll probably leave the game permanently.
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medal 4955 Community Manager
3 years 232 days ago
Hello,

Please clear cache. You should fine the new profile header in the right corner at the top. This isn’t a bug.
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medal 5306
3 years 232 days ago
Sounds like exactly what I have, and you're not calling this a bug?


this is what I see now, wth is this?!
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medal 5000
3 years 232 days ago
Hello

Please clear the cache, the problem will be solved.
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medal 5000
3 years 232 days ago
Sorry, but it seems the clear cache/logout button is located in the area that's just blanked out in the top right of the screen? So how do I clear the cache otherwise? 
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medal 5000
3 years 232 days ago
Hello Sam

Ok, you're right. Please uninstall and reinstall the application.
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medal 5000
3 years 232 days ago

Bruno
Hello Sam

Ok, you're right. Please uninstall and reinstall the application.


Thanks as always Bruno, that's worked 👍🏻

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medal 5000
3 years 232 days ago

Sam
Thanks as always Bruno, that's worked 👍🏻

You're welcome 😉
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medal 5090
3 years 232 days ago
I have the same problem as Mike Carter and Sam Damaan! 
Unable to log out or log in, other systems are out of place in the top bar.



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medal 4996 Moderator
3 years 232 days ago
Hello Meil, please clear the app cache in your phone settings or, perhaps even quicker, un- and reinstall the app.

For browser also clear the cache or hit Ctrl+F5 on PC.
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medal 5090
3 years 231 days ago
Thanks!
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