Gökhan Bilgi medal 5000 4 years 146 days ago
Dear,
Dear
I bought a 40 token on google play but did not load to my game account. Can you help me please ?
Order Number GPA.3326-1725-5741-47671
Order Date 16 Eki 2020 18:16:04 GMT+3
Best regards
Connor Cooper medal 5456 Super Mod 4 years 146 days ago
Hello,
Please use the help desk to create a ticket with the support team and try to get your 40 tokens. (
https://igpmanager.com/helpdesk.php)
I am sorry to hear that you had a problem with an in-app purchase.
Gökhan Bilgi medal 5000 4 years 146 days ago
Thank you. i created new ticket. Will i wait so much ? When will complate it ?
Connor Cooper medal 5456 Super Mod 4 years 146 days ago
Hello,
It can take up to 36 hours to have a response from the support team, however, it could be slightly higher due to the weekend. Be patient, the support team will respond within the next few days.
Gökhan Bilgi medal 5000 4 years 146 days ago
I need immediatlyyyyt i must improve my team ;(
José Trujillo medal 5393 
Community Manager 4 years 146 days ago
Hello,
Please understand it’s weekend and our support team need to charge batteries! They’ll reply you as soon as possible.
Gökhan Bilgi medal 5000 4 years 143 days ago
I am waiting load to 40 token my account. It cant be hard. Please help me
José Trujillo medal 5393 Community Manager 4 years 143 days ago
Hello,
Support answered your ticket, you need to reply them.
Gökhan Bilgi medal 5000 4 years 143 days ago
I replied yesterday but nothing changed. Now i can not reach to support page
John Doe medal 5000 4 years 142 days ago
Hello Gökhan
We apologize for the inconvenience.
I have sent twice as many tokens to your account as you have purchased.
Best Regards
