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Track is wet and dry at the same time!?

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This thread is closed because it is solved.
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medal 5000
3 years 172 days ago
What did you try to do?
Tried to do a normal practice lap when I thought the track was dry.

What happened instead?
When I did the practice lap, the track was suddenly wet with 3.7mm and raining out of nowhere. Just a few seconds before the track was totally dry but now is wet. My practice time was as slow as if the track was wet but it showed the dry setup as being the correct one, not the wet setup even though the track was now wet.

Is the track wet or dry!? We have the race at 8:30 today and hopefully it doesn't disrupt anything.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Tab A

What is the operating system?
Android

What is the version number of the operating system?
3.610 (377)?

Can the bug be reproduced?
Yes it happened to others in the league that spoke about exactly the same thing.

Screenshots: https://i.postimg.cc/jdhsDsTj/Screenshot-20201110-172910-i-GP-Manager.jpg

Additional comments:
Screenshots: https://i.postimg.cc/65zX9YV2/Screenshot-20201110-172932-i-GP-Manager.jpg
https://i.postimg.cc/RVgkrq9w/Screenshot-20201110-172937-i-GP-Manager.jpg
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medal 5000
3 years 172 days ago
Same as above. Track is showing dry one minute and then randomly jumps to 3.7m wet (but with no rain)

Same league as Tommy
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medal 5000
3 years 172 days ago
It is the same graphics for me too! It isn’t as if it has just dried either. Darksky is also fully dry all day in GB, even though it has a rainy icon within igp.
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medal 5000
3 years 172 days ago
What did you try to do?
Check this Youtube video:
https://youtu.be/21ttTpIBND4

What happened instead?
Check this Youtube video:
https://youtu.be/21ttTpIBND4

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Google Chrome

Can the bug be reproduced?
Check this Youtube video:
https://youtu.be/21ttTpIBND4

Additional comments:
Check this Youtube video:
https://youtu.be/21ttTpIBND4
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medal 5102
3 years 172 days ago
Same! 3.7mm and 0mm simultaneously
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medal 5000
3 years 172 days ago

All taken within 1 min
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medal 5000
3 years 172 days ago
Can confirm this, I have recorded a YouTube video:
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medal 5000
3 years 172 days ago
Same as above
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medal 5628
3 years 172 days ago
Same with me
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medal 5176 SUPPORT AGENT
3 years 172 days ago
Hi guys,

Reported to the support team. I’ll keep the topic open to report updates on this problem/bug.

Greetings! :-)
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medal 5491 Super Mod
3 years 172 days ago
Hello,
I have merged multiple threads describing the same problem together. As Ovih said above, this problem has been escalated to the developers. Thank you for reporting this issue.
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medal 5000
3 years 172 days ago
Same issues as above
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medal 5102
3 years 172 days ago (Last edited by Rhys James 3 years 172 days ago)
Always 2 cars at GB09?
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medal 5000 Community Manager
3 years 172 days ago
Hello,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
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medal 5000
3 years 172 days ago
We've just finished the race (it was dry😄), everything was normal, no constant weather changes or anything seriously wrong at the live race. 
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medal 5102
3 years 172 days ago
Except the fact I did well?
Yeah, seems to just be a visual bug
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medal 5000
3 years 172 days ago
Having the same problem too!! In Great Britain with practice laps!! 
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medal 5000
3 years 172 days ago
It's affecting other tracks too, but in a lesser degree


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medal 5168
3 years 171 days ago
Hmm 🤔
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medal 5000 Community Manager
3 years 171 days ago
Hello managers,

Unfortunately during a server restart one of the servers didn’t got the correct information so was producing this visual bug.

We’ve taken out of activity this server in order to fix it. Will be put back to work in a few minutes. This shouldn’t cause any other issue.

Thank you! ⚙️🔧
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