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connections?

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5000
11 years 101 days ago
What's with the friggin connection problems right now?
5000
11 years 100 days ago
doing the same thing again at 9:00 PM PST....what's up?
5000
11 years 100 days ago
Dan and I were fighting for the lead and the connection dropped.  When it came back on, I was 10 seconds behind?
5036 CEO & CTO
11 years 99 days ago
I know what is causing the lag but will need to pass it on to our server management team for them to investigate. I'll keep you posted.
5000
11 years 99 days ago
thanks Jack,it's very frustrating
5000
11 years 98 days ago
so is 9:00 PM PST your new backup time?
5000
11 years 98 days ago
would really like some answers guys, it's happening every night at the same time
5000
11 years 97 days ago
We are working to resolve this.

It is taking longer than we would like too

When we have news it will be posted here
5000
11 years 97 days ago
ok, thanks for the update Andrew
5000
11 years 91 days ago
glad I'm paying for the service
Don't worry about it, I'll move back the start time
5036 CEO & CTO
11 years 90 days ago
Dan, I'm sorry to hear that you are still experiencing issues. We have been moving the time of processes on our end in a bid to eradicate the lag at that time of night. The most obvious culprits that we suspected do not seem to be the cause, and the issue has proved elusive so far. Nothing shows up in the server logs, so we are having to use an elimination method to identify the problem.

I will update you when we have further news. In the meantime I have given every subscriber in your league 100 reward points for the inconvenience you have experienced. They can be used to purchase rewards here: http://igpmanager.com/play/?url=manager-rewards
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