Christian Richards medal 5000 3 years 153 days ago
What did you try to do?
To communicate with other racers via the in-race chat option.
What happened instead?
Keyboard doesn't display so doesn't allow input.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Google Pixel 3a XL
What is the operating system?
Android
What is the version number of the operating system?
11
Can the bug be reproduced?
Happens consistently in every race. Only happened since last app update.
Additional comments:
Was working correctly, but since latest update, have come across this new issue. Chat displays and works fine, I just cannot type messages as the keyboard input doesn't show.
Bruno Brown medal 5000 3 years 153 days ago
Hello Christian
The development team is aware of this. They are working on it and it should potentially be resolved with the next update.
We apologise for this inconvenience.
Best Regards
Henkie Schuijt medal 5000 3 years 149 days ago
What did you try to do?
I tried to chat in a live race. When i press the bar on the bottom in the chat screen, my keyboard does not come up. This happened after i updated my Oneplus 8 Pro to Oxygen OS 11.
What happened instead?
Nothing. I couldn't chat in live races. I could post in the league.
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Oneplus 8 Pro
What is the operating system?
Android
What is the version number of the operating system?
11
Can the bug be reproduced?
Yes.
Additional comments:
José Trujillo medal 4789 
Community Manager 3 years 149 days ago
Hello,
Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug.
Nicholas Webber medal 5414 3 years 134 days ago
I also have this issue with Samsung S20 update on Android 11
José Trujillo medal 4789 Community Manager 3 years 134 days ago
Hello,
A quick update on this. We’re working it fix this incompatibility with Android 11. Next update will contain a fix for this issue. Apologies for the wait, we’re working hard to improve this situation.
Nicholas Webber medal 5414 3 years 122 days ago
I'm so close to leaving the game. Miss chatting and what with today's race glitch struggling to continue after playing for so long
José Trujillo medal 4789 Community Manager 3 years 122 days ago
Nicholas
I'm so close to leaving the game. Miss chatting and what with today's race glitch struggling to continue after playing for so long
Hello Nicholas,
I’m sad to read that, can you specify the glitch please?
Nicholas Webber medal 5414 3 years 121 days ago
In yesterday race we got kicked out during a wet race. When we was able to get back in we had been put on sofas also all the tyre information disappeared.
Bruno Brown medal 5000 3 years 110 days ago
Hello Managers,
This issue should be fixed . It was announced yesterday on the changelog.
- Fixed Google Play login failing.
- Fixed AndroidX users not been able to upload Profile Photo.
- Fixed some android devices not being able to use keyboard on chat.
- Removed chat send button in live race chat. You can now use keyboard enter button for sending chat messages.
https://igpmanager.com/changelog/80
Happy New Year at all !!
