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[BUG] Changing the color

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medal 5000
3 years 128 days ago
Hi, I want to report something.  Today I decided to change the color of my team and after I changed it I pressed to change and it didn't change, I resumed the action, but it still hasn't changed.  I lost 10 tokens in vain, without having the new color I wanted.  I just wanted to report this problem so that others would not suffer it and lose the tokens as I lost them. I think is not a bug, but it takes to the game a lot to change the color after 2 tries of changing to the same color and livery model [10 tokens] I received my color only after 7 hours. 


Kind Regards
md-quotelink
medal 4915 Community Manager
3 years 128 days ago
Hello Robert,

I tried on my devices and the change was immediately applied. Can you tell me where you were seeing the old color? Thank you.
md-quotelink
medal 5000
3 years 128 days ago
Hi, in The livery editor The color changed, Buț in The profile not.
md-quotelink
medal 4915 Community Manager
3 years 128 days ago
Hello Robert,

Your report is misleading, on the first comment you said team color and in the last second you said livery colour. Please clarify or I won’t be able to investigate this report. Thank you.
md-quotelink
medal 5000
3 years 128 days ago
it's not difficult to understand .... he changed his livery and spent 5 tokens but he always sees the old livery in the manager's card.  he redid the operation a second time by spending another 5 tokens but he saves it only in the editor and not in the manager card.  I don't think that changing the team's color costs any tokens anyway
md-quotelink
medal 4915 Community Manager
3 years 128 days ago
it's not difficult to understand .... he changed his livery and spent 5 tokens but he always sees the old livery in the manager's card.  he redid the operation a second time by spending another 5 tokens but he saves it only in the editor and not in the manager card.  I don't think that changing the team's color costs any tokens anyway


Hey! Thanks for the information, that’s why it’s misleading. Please let the OP answer. It’s his report! 😊

I’m just trying to help, it’s not that hard to be friendly and polite.
md-quotelink
medal 5000
3 years 128 days ago
hello again, maybe I didn't do the question correctly, I don't have very good English and I will try to do it better this time.  A few days ago I decided to change the name of the team and with it the colors and the livery, once changed the livery did not appear changed, I repeated the change and even then it did not appear changed only after a few hours.  By repeating the action of changing the livery and the color, I lost tokens in vain without achieving anything at the moment, and that made me spend even more.  I hope you understand now, sorry ..
md-quotelink
medal 4915 Community Manager
3 years 128 days ago
Robert
hello again, maybe I didn't do the question correctly, I don't have very good English and I will try to do it better this time.  A few days ago I decided to change the name of the team and with it the colors and the livery, once changed the livery did not appear changed, I repeated the change and even then it did not appear changed only after a few hours.  By repeating the action of changing the livery and the color, I lost tokens in vain without achieving anything at the moment, and that made me spend even more.  I hope you understand now, sorry ..


Hey Robert,

Thank you very much for the clarification! Your English is quite good by the way. I added to your account the amount of tokens lost plus a compensation. Please let me know if I can help you with anything else.
md-quotelink
medal 5000
3 years 128 days ago
No, thanks anyway.  Soon I will come up with some suggestions to make the game more realistic and better.
md-quotelink
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