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    medal 0
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Solved
Did not receive the Items I purchased.

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medal 5000
3 years 359 days ago
What did you try to do?
Bought an investment pack (50 tokens and some cash)

What happened instead?
Purchase went through and is subtracted from my account but did not receive the items.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Lenovo Tab M10 Plus

What is the operating system?
Android

What is the version number of the operating system?
Android Pie 9 x64

Can the bug be reproduced?
This has happened once before. I was purchasing the item in the last seconds before the deal ended which could be the cause of it.

Additional comments:
Order number: GPA.3319-9856-2793-74958
Order date: Dec 1, 2020 8:44:44 PM GMT+1
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medal 5000
3 years 359 days ago
Hi Chris

Send us a ticket to the support, we will solve your problem. https://igpmanager.com/helpdesk.php
Thanks in advance.
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