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Forums > Global Forums (English) > Bugs

Solved
CD dissapeared

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Self Help medal 5000
3 years 341 days ago
What did you try to do?
Check my cd

What happened instead?
It disappeared

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 7

What is the operating system?
iOS

What is the version number of the operating system?
The latest

Can the bug be reproduced?
I have no idea

Additional comments:
It was a 5 star CD Acc-Rel I spent 59 tokens on
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Connor Cooper medal 4927 Super Mod
3 years 341 days ago
Hello,
Was the CD that disappeared part of the same account that posted this thread? 
When I look at your team, you have a level 19 Braking/Reliability.  Link to the CD I can see.

Is there a chance you've misread your CD's level/stats when you looked before?
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Self Help medal 5000
3 years 341 days ago

Connor
Hello,
Was the CD that disappeared part of the same account that posted this thread? 
When I look at your team, you have a level 19 Braking/Reliability.  Link to the CD I can see.

Is there a chance you've misread your CD's level/stats when you looked before?

General Connor yes it’s on the same account the CD that dissapeared was a 5 star acceleration CD, that i spent 59 tokens on, I’m honestly a bit pissed. Is there anyway I can get my tokens of more importantly the chief designer

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Connor Cooper medal 4927 Super Mod
3 years 341 days ago
Hello,
I will flag this thread to the support team to try locate your missing CD. 

To help the support team, do you know the name and/or iD of the missing CD so he becomes easier to locate? Don't worry if you can't remember, support may still be able to find them without this info.

Apologies for any inconvenience this bug may have caused. 

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Self Help medal 5000
3 years 341 days ago

Connor
Hello,
I will flag this thread to the support team to try locate your missing CD. 

To help the support team, do you know the name and/or iD of the missing CD so he becomes easier to locate? Don't worry if you can't remember, support may still be able to find them without this info.

Apologies for any inconvenience this bug may have caused. 


I lost the CD’s ID, and the name.


Also thank you Connor for you quick reply.

Have a good Christmas and may the Armadillos be with you
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Connor Cooper medal 4927 Super Mod
3 years 341 days ago
Self
Also thank you Connor for you quick reply.

Have a good Christmas and may the Armadillos be with you



You're welcome.


Thank you - I hope you have a good Christmas and New Yeartoo. ?
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Self Help medal 5000
3 years 341 days ago

Connor
Self
Also thank you Connor for you quick reply.

Have a good Christmas and may the Armadillos be with you



You're welcome.


Thank you - I hope you have a good Christmas and New Yeartoo. ?


Thanks A good Christmas and New year to you to

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Bruno Brown medal 5000
3 years 341 days ago
Hello

The CD in question is this one https://igpmanager.com/app/d=staff&id=11589322&tab=stats , as you can see the contract has expired in the normal way 19/49 /50. Having said this, I have exceptionally generated a new CD which you can already see in your team.

Best Regards
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Self Help medal 5000
3 years 341 days ago

Bruno
Hello

The CD in question is this one https://igpmanager.com/app/d=staff&id=11589322&tab=stats , as you can see the contract has expired in the normal way 19/49 /50. Having said this, I have exceptionally generated a new CD which you can already see in your team.

Best Regards

Hi Bruno,


Thank you so much for you quick reply and help,

And a good day and a good Christmas:)

Regards

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