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Forums > Global Forums (English) > Bugs

Solved
Still unable to get into live race

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Bob TY medal 5000
3 years 330 days ago
What did you try to do?
I tried to join a live league race

What happened instead?
Game crashes and sends me back to home screen which effects me in the League

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPad

What is the operating system?
iOS

What is the version number of the operating system?
Don’t know

Can the bug be reproduced?
Maybe

Additional comments:
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José Trujillo medal 6083 Community Manager
3 years 330 days ago
Hello,

Can you tell me your iPad model?
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Bob TY medal 5000
3 years 329 days ago
2016 model iPad 
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José Trujillo medal 6083 Community Manager
3 years 329 days ago
Hello,

Can you try to run the viewer with only the iGP app opened? This iPad only has 2 GB RAM so this could be the reason, very short ram.
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Bob TY medal 5000
3 years 328 days ago

José
Hello,

Can you try to run the viewer with only the iGP app opened? This iPad only has 2 GB RAM so this could be the reason, very short ram.



Hi it worked now and I can now join but it sometimes crashes but it is fine 
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James Greer medal 5000
3 years 327 days ago
Total Available Graphic Memory is more important than RAM.

The race viewer MAX usage for a computer: 
0.5MB of RAM. 
27% of Possessor
1.3MB of TAGM (Total Available Graphic Memory)

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José Trujillo medal 6083 Community Manager
3 years 327 days ago
James
Total Available Graphic Memory is more important than RAM.

The race viewer MAX usage for a computer: 
0.5MB of RAM. 
27% of Possessor
1.3MB of TAGM (Total Available Graphic Memory)


Hey James,

Thank you for your cooperation. The report is coming from an iPad using the app so the information you’re sharing doesn’t help very much on this scenario.
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