2D - Connection Problem

Hi All, I have recently subscribed to the full package to get the 2D option. However, I have installed Java, set the site as allowed in security settings, and whenever I login I get "Connection Problem" showing on the 2D viewer. Can anyone help?

Dan, I have logged in with your account & it is working fine for me.

How many versions of Java do you have on your machine? It is quite common to have more than 1. If so, remove them all & try a fresh install of the latest version.

Let me know how you get on

hi , i'm new here and last races i was racing alone in a league ( now i joined other league ) but when i tried the middle and right option it gave me a blackscreen . i tought i could watch my car racing but i doesnt see anything besides the left option ( laptimes). i have no idea why this happens. any help would be nice
ps hopefully it was because i was racing alone , tomorrow first race in the new league , hope i will see something.

Gianfranco, I will look into that tomorrow, before your race

tx a lot :)

Gianfranco, I have logged in as you & both live timing displays are working for me. The 2d service won't work as you don't subscribe.

Have you checked your Java situation as above?

Have deinstalled Adobe 12& 13 and reinstalled 13 but no changes , i only can see left option ( lap times) , as well on mozilla as on ie

Gianfranco, you'll need to go to https://java.com/en/download/installed.jsp to check which versions of Java you have installed. From this page you can delete old versions and update to the latest software.
Also, it might be worth adding the race.igpmanager.com URL in the Java security settings when you've checked the versions.

ROss

tx a lot ! i tought Java and Adobe were the same , my bad , just installed last version of java and put security on medium as suggested by a fellow league driver of me.
looking forward to next race , that's for sure .

Gianfranco,

I'd suggest going to the Spectate page (it's under the "iGP" tab) and clicking on a race before it gets time for your own race. Better to catch these issues early if you're having trouble loading the controls.

Good luck.