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medal 5000
9 days ago
Hello, despite numerous attempts to reset my password I haven't received an email link to do it, I have 2 accounts on my email but just want to use my team in the elite league in elite UK, can someone help?
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medal 5113 COMMUNITY MANAGER
9 days ago
Hello,

What do you mean with no reply from support? Have you tried to contact them via ticket or mail?
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medal 5000
9 days ago
Both
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medal 5113 COMMUNITY MANAGER
9 days ago
Hello Phil,

I can’t find any ticket coming from this account you’re using.
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medal 5000
9 days ago
I sent the email to support last night, not sure how to raise a ticket?
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medal 5113 COMMUNITY MANAGER
9 days ago
Hello,

Please read the following topic:

https://igpmanager.com/forum-thread/37109
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medal 5007
8 days ago
This is ridiculous I can't even log in now I have had to make up a team just to post this why do you make it so hard to reset a password
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medal 5735
8 days ago
You can’t login? Didn’t you stay logged in with an account? It should still connect to one account of the two on the email. But please note, José and the support team are working on other things too, it must have just been a busy afternoon in their office.
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medal 5113 COMMUNITY MANAGER
8 days ago
Hello,

The process is extremely easy if you’ve the progress saved with mail, apple/google or Facebook. As I told you please create a ticket and support will be able to assist you. I can’t help you here in the forum due to privacy reasons. I hope you can understand that and recover your account!
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