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Race viewer app iPhone6

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medal 5000
3 years 270 days ago
What did you try to do?
Manage a live race

What happened instead?
Live viewer went haywire. Couldn’t switch drivers, said my drivers were on meds pre-lights out (while they were on supersofts, couldn’t switch drivers after clicking switch button, zoomed out view, wrong driver names

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
IPhone6

What is the operating system?
iOS

What is the version number of the operating system?
Latest

Can the bug be reproduced?
Yes, tried reloading, cleared cache, still same issue

Additional comments:
Latest app-update installed. I switched device to be able to manage live race
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medal 5378
3 years 270 days ago
Had the same problem - iPhone XR. I'm in a 1 car league, updated my app just before the race. Race defaults to the centre of the track, shows me on Mediums, doesn't show correct tyre temps or apply the push level I set (checked on computer). Also, shows the wrong strategy (even though it ended up being correct). 
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medal 5000
3 years 270 days ago
Somone in my league also had this issue!
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medal 5000
3 years 269 days ago
Yep, had the same problem last night after update to the game. 
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medal 5000
3 years 269 days ago
I had the exact same problem in the Quick Race that I ran earlier. Iphone7.
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medal 5000
3 years 269 days ago
iPhone 11 Pro , iPhone 11, ipad pro

does not change driver from mobile, does not change the thrust, consumption stoned. A disaster


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medal 5010
3 years 269 days ago
iPhone SE 2020, the same problem
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medal 5000
3 years 269 days ago

Yaroslav
iPhone SE 2020, the same problem


iPhone 7 Plus, IOS 13.3.1 - same problem

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medal 5000
3 years 269 days ago
Someone in my league, same problem, also iPhone.
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medal 6083 Community Manager
3 years 269 days ago
Hello managers,

The fix was ready yesterday midnight, unfortunately Apple took more than 12 hours to process our new update and approve it. Now it’s live, please ask everyone having troubles to update the app. My most sincere apologies.
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medal 5000
3 years 269 days ago

José
Hello managers,

The fix was ready yesterday midnight, unfortunately Apple took more than 12 hours to process our new update and approve it. Now it’s live, please ask everyone having troubles to update the app. My most sincere apologies.



Good news, thanks)
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medal 5000
3 years 269 days ago

José
Hello managers,

The fix was ready yesterday midnight, unfortunately Apple took more than 12 hours to process our new update and approve it. Now it’s live, please ask everyone having troubles to update the app. My most sincere apologies.


I just ran a Quick Race and the problem is solved.

Thank you!
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medal 6083 Community Manager
3 years 269 days ago
Very appreciated feedback, I’m really happy this is fixed now. Again, I’m sorry for any inconvenience this may have caused.
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