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Forums > Global Forums (English) > Help & Support

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customizing appearance

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James Greer medal 5000
3 years 67 days ago
Hiya all,
Does anyone know why my computer loves blocking things!? LOL

For months I had no decals on the car but it sorted it's self out after a year.

Now I'm missing TAB's in customize the appearance drivers & staff.
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José Trujillo medal 5000 Community Manager
3 years 67 days ago
Hello James,

Looks like a cache issue. Can you try to clear cache please and let me know if it works? Thank you!
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James Greer medal 5000
3 years 67 days ago
Thanks Jose,

Already tried that. Done Ctrl+F5 and manually deleted all iGP history. It's made no difference.
Same issue on 4 different browsers. Edge, Chrome, Firefox & Opera.
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José Trujillo medal 5000 Community Manager
3 years 67 days ago
Hello James,

Thank you for the information. Can you check if you’ve enabled any ad blocker that could be blocking the content or VPN?
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James Greer medal 5000
3 years 67 days ago
Tis sorted!

Removed auto sign in.
BTW, Ad blockers and tracers are allowed for iGP 
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José Trujillo medal 5000 Community Manager
3 years 67 days ago
Hello James,

I’m glad it’s fixed now. Can you explain me what happened? Yes, ad blockers are allowed, we don’t show any publicity or ads on desktop but certain ad blockers aren’t well enough and they block sponsors, suppliers and even shop items sometimes.
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James Greer medal 5000
3 years 67 days ago (Last edited by James Greer 3 years 67 days ago)
Jose your guess would be as good as mine LOL.

Guessing because auto log-in, it wasn't creating a completely new cache!

Edit: Be interesting to see if it makes any difference to the racing, I was never seeing any real effects in tyre and fuel economy before. 
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José Trujillo medal 5000 Community Manager
3 years 67 days ago
Hey,

I hope everything is going well now. Let me know if you need anything! 😊
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