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two races same day

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medal 5000
3 years 259 days ago
Just did a time change as daylight savings start Sunday morning. 

After doing time change it now has given us two races for tomorrow Malaysia and Bahrain. 
Bahrain should be on Sunday at 1700 hours not Saturday at 1800 hours.
Could someone from Support fix this please before tomorrow race. 
15 days around the world
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medal 5641 Moderator
3 years 258 days ago
Hello,

I have flagged this thread to the support team's attention.
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medal 5000
3 years 258 days ago
Two hours to go before race time and everything still the same.

Any chance this is going to be fixed before the race or is Support just Monday to Friday 9am to 5pm BST?
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medal 6083 Community Manager
3 years 258 days ago
Hello Taz,

Unfortunately support seems a bit busy this weekend, I’ve fixed it myself personally. I really apologise for any inconvenience this may have caused.
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medal 5000
3 years 258 days ago
Thanks Jose 
Tonight race is suppose to be 1800 not 1700. Any chance that can be corrected so I dont have angry managers who missed the race as it was an hour early tonight
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medal 6083 Community Manager
3 years 258 days ago
Hey,

I’m on it.
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medal 6083 Community Manager
3 years 258 days ago
Hello Taz,

Can you tell me if it’s ok now please?
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medal 5000
3 years 258 days ago
thanks tonight race is now correct time but you moved everything back to the same time. We start daylight savings tonight so after tonight race the rest need to be an hour earlier 
So tonight at 1800 as it is right now 
Then tomorrow onward 1700 hours 

Does that make sense?
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medal 6083 Community Manager
3 years 258 days ago
Hello Ian,

I’ll need to do that change once the current race happens. I’ve a post it on my desk to avoid missing it. Be sure I won’t forget. Enjoy today’s race and good luck!
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medal 5000
3 years 258 days ago (Last edited by TAZ Devil 3 years 258 days ago)
Yeah not fixed

It wants to race at Bahrain and live viewer opens up for Bahrain. not the race that suppose to be happening in Malaysia.




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medal 5000
3 years 257 days ago
Please see above post this this is not fixed?
Next round is locked on the Malaysia race as well so no set up can be done for anything and time is still wrong.  
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medal 5000
3 years 257 days ago

TAZ
Please see above post this this is not fixed?
Next round is locked on the Malaysia race as well so no set up can be done for anything and time is still wrong.  

Hello, sorry for the inconvenience. Could you please tell me if everything is correct now?
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medal 5000
3 years 257 days ago
Race time is way out. Race time is showing at 1100 hours right now when it should be showing at 1700 hour that is USA central time so it is out what 8 hours
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medal 5000
3 years 257 days ago

TAZ
Race time is way out. Race time is showing at 1100 hours right now when it should be showing at 1700 hour that is USA central time so it is out what 8 hours

Forgive me, I didn't account for my time zone. It should be correct now.
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medal 5000
3 years 257 days ago
Yes looks better thanks but now I am an Idiot and race time should be 1800 hours. now the clocks have gone forward here. Gotta love time changes
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medal 5000
3 years 257 days ago

TAZ
Yes looks better thanks but now I am an Idiot and race time should be 1800 hours. now the clocks have gone forward here. Gotta love time changes

OK. I set it to 18:00
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medal 5000
3 years 257 days ago
Thanks Bruno for everything. 
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