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Solved
Schedule glitch

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medal 5007
3 years 258 days ago
What did you try to do?
I had scheduled the new season to start on Sunday, and everything looked fine after the last race.

What happened instead?
I woke up this morning and now the race starts a day early, and we never Race on Saturday

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Samsung Galaxy

What is the operating system?
Android

What is the version number of the operating system?
Na

What operating system is your PC?
Na

Which browser did you experience the problem in?
Na

Can the bug be reproduced?
Not sure

Additional comments:
Does it have to do with the time change? My gang is not prepared to race today. Can the race be moved to Sunday?
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medal 4927 Super Mod
3 years 258 days ago
Hello,

I have flagged this thread to the support team's attention. 
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medal 5000
3 years 257 days ago
Hi Andreas,

I just fixed the league calendar.
I cancelled the Canada race, the start of the season will be on Monday.
Please let us know if everything is correct.
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medal 5007
3 years 257 days ago
Thanks Bruno! Some of the managers are unhappy due to wasted engines and driver health issues. Anything you can do?
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medal 5000
3 years 257 days ago
Andreas
Thanks Bruno! Some of the managers are unhappy due to wasted engines and driver health issues. Anything you can do?

I sent all managers some tokens as compensation.
Best Regards
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medal 5007
3 years 257 days ago (Last edited by Andreas Hänni 3 years 257 days ago)
Hi Bruno
Only the Elite race ran, Rookie and Pro did not work.
Also...please see below for messed up schedule.
It appears pro and rookie is stuck in the race mode without race...so then can't train the driver.

I don't want to redo the race again.  What are our options at this point?

Thanks, 
Andreas
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medal 5007
3 years 257 days ago (Last edited by Andreas Hänni 3 years 257 days ago)
I see that race day changes only impact future seasons. However, prior to starting the season I had Sunday, Monday, Wednesday and Thursday selected. The new schedule has Mo, Tue, Th and Fri as race days (after the initial week - which was different somehow). I believe this may be the result of the time change and our start time compared to central european time. So in short the race days are off by one day. We don't want to race on Friday. Going forward I would actually like to have Mo, Tue, Wed and Th as race days, but if I can only do that next season, that is ok.
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medal 5000
3 years 256 days ago (Last edited by Bruno Brown 3 years 256 days ago)
Andreas
Hi Bruno
Only the Elite race ran, Rookie and Pro did not work.
Also...please see below for messed up schedule.
It appears pro and rookie is stuck in the race mode without race...so then can't train the driver.

We apologize for the inconvenience.
As you can see now from the race data (please click Rookie / Proalso the pro and rookie category have their results and it is possible for them to train their drivers.

In addition, if you do not want to repeat the race you can continue as a program from the calendar.
Andreas
I see that race day changes only impact future seasons. However, prior to starting the season I had Sunday, Monday, Wednesday and Thursday selected. The new schedule has Mo, Tue, Th and Fri as race days (after the initial week - which was different somehow). I believe this may be the result of the time change and our start time compared to central european time. So in short the race days are off by one day. We don't want to race on Friday. Going forward I would actually like to have Mo, Tue, Wed and Th as race days, but if I can only do that next season, that is ok.

I also fixed your race days , Monday. Tuesday, Wednesday and Thursday.
I hope everything is correct now.

Best Regards

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medal 5007
3 years 256 days ago
Thank you for your help
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