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Forums > Global Forums (English) > Bugs

Official
iGP Manager 3D - Bugs mega thread

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Jack Basford medal 5538 CEO & CTO
3 years 233 days ago (Last edited by Jack Basford 3 years 232 days ago)
Post any bugs here which you find with the new 3D update. We are expecting a lot of them, this is a huge change to the system and we're already aware of several bugs. We started work on the first patches before the release and will be making constant updates every day or two for the next couple of weeks most likely. We expect it'll take a couple of weeks to get everything totally stable. We really appreciate your patience and understanding as we begin the rollout to a wider audience. Please try to be constructive with your feedback.

Issues we are aware of:

  • Australia is extremely slow - this is not normal. We will fix it soon.


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Przemek Es medal 5000
3 years 233 days ago
I can not try my setup before race. "...error, try again"
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Will Finnerty medal 5000
3 years 233 days ago
Completely lost ability to join a live quick race I started. Multiple app restarts and feature button doesn’t exist anymore. 
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Balazs Benke medal 5000
3 years 233 days ago
The race is in one place and not moving. That is, the picture does not move with it. I sent the recording to the Hungarian discord, if necessary I can send it by e-mail. I have taken all the necessary steps (update, clear cache, reinstall, android update ....)
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Starry Shine medal 4901
3 years 233 days ago
What did you try to do?
do a setup run on supersofts before my race in 20 minutes time

What happened instead?
got an oops an error occured popup

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Iphone 11

What is the operating system?
iOS

What is the version number of the operating system?
13+

Can the bug be reproduced?
yes. it happens everytime i try

Additional comments:
im not gonna be able to set my fuel correctly-
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Starry Shine medal 4901
3 years 233 days ago (Last edited by Starry Shine 3 years 233 days ago)
what will happen to my race in 3 min? the app is under maintenance 

edit: so some people got in and some couldnt...
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Connor Cooper medal 4942 Super Mod
3 years 233 days ago
Starry
what will happen to my race in 3 min? the app is under maintenance 

edit: so some people got in and some couldnt...


Races that are due to take place during this maintenance period will be postponed to the next available calendar slot.  


Jack Basford (iGP CEO) on Twitter - "We appreciate your patience and understanding as we conduct this maintenance. Any leagues run during this window will be postponed to the next available calendar slot. We can't wait to share this update with everyone!"
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Lightning McQueen medal 5000
3 years 233 days ago
1st attempt to run a quick race, when in the public lobby and click Go To Race, nothing happens. Just stays on the public lobby screen.
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Alan Bean medal 5000
3 years 233 days ago

Will
Completely lost ability to join a live quick race I started. Multiple app restarts and feature button doesn’t exist anymore. 



I have the same problem, and also cannot update car for my next race, getting error message that I am currently "in a live race"
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Jiří Kratochvíl medal 5000
3 years 233 days ago (Last edited by Jiří Kratochvíl 3 years 233 days ago)
when I started quick race, it was in 2D, not 3D and the circuit is broken (Spain)
I cant join the server in quick race  (Austria)*




* oh I needed to install app
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John Doe medal 5000
3 years 233 days ago
How do you revert back to 2D? I've no clue where the drs zones are in 3D lol
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Richard Hobbs medal 5000
3 years 233 days ago
In quick races, right in the centre of the screen it says B Evans, IGP Motorsport

Also no DRS zone round Hockenhiem
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Pascal Sykes medal 5000
3 years 233 days ago
Has the update had an impact on times? As one two teams(who done a lap before the update) in practice are 7 seconds faster per lap  than those who have only just done them 
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Jiří Kratochvíl medal 5000
3 years 233 days ago
dario
How do you revert back to 2D? I've no clue where the drs zones are in 3D lol



in game settings
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Pierre Gas medal 5000
3 years 233 days ago

Will
Completely lost ability to join a live quick race I started. Multiple app restarts and feature button doesn’t exist anymore. 



yes true
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Gerard Ducarouge medal 5000
3 years 233 days ago

Pascal
Has the update had an impact on times? As one two teams(who done a lap before the update) in practice are 7 seconds faster per lap  than those who have only just done them 



For me the same. In my league i made a free practice lap and my time was 8 seconds more than last season and than the cars that made lap before update..... What is happened?
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Val Is back medal 5000
3 years 233 days ago
Lost stability in race 3D
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John Doe medal 5000
3 years 233 days ago

Jiří
dario
How do you revert back to 2D? I've no clue where the drs zones are in 3D lol



in game settings



Awesome thank you
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John Reese medal 5000
3 years 233 days ago
My 2D was opening instead of the 3D
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Malique Doran medal 5000
3 years 233 days ago

Lightning
1st attempt to run a quick race, when in the public lobby and click Go To Race, nothing happens. Just stays on the public lobby screen.



same for me
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