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Official
iGP Manager 3D - Bugs mega thread

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This topic has been closed by the moderator Jack Basford
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medal 5119 CEO & CTO
117 days ago (Last edited by Jack Basford 117 days ago)
Post any bugs here which you find with the new 3D update. We are expecting a lot of them, this is a huge change to the system and we're already aware of several bugs. We started work on the first patches before the release and will be making constant updates every day or two for the next couple of weeks most likely. We expect it'll take a couple of weeks to get everything totally stable. We really appreciate your patience and understanding as we begin the rollout to a wider audience. Please try to be constructive with your feedback.

Issues we are aware of:

  • Australia is extremely slow - this is not normal. We will fix it soon.


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medal 6149
117 days ago
I can not try my setup before race. "...error, try again"
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medal 4973
117 days ago
Completely lost ability to join a live quick race I started. Multiple app restarts and feature button doesn’t exist anymore. 
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medal 5000
117 days ago
The race is in one place and not moving. That is, the picture does not move with it. I sent the recording to the Hungarian discord, if necessary I can send it by e-mail. I have taken all the necessary steps (update, clear cache, reinstall, android update ....)
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medal 5898
117 days ago
What did you try to do?
do a setup run on supersofts before my race in 20 minutes time

What happened instead?
got an oops an error occured popup

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Iphone 11

What is the operating system?
iOS

What is the version number of the operating system?
13+

Can the bug be reproduced?
yes. it happens everytime i try

Additional comments:
im not gonna be able to set my fuel correctly-
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medal 5898
117 days ago (Last edited by Starry Beam 117 days ago)
what will happen to my race in 3 min? the app is under maintenance 

edit: so some people got in and some couldnt...
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medal 5253 SUPER MOD
117 days ago
Starry
what will happen to my race in 3 min? the app is under maintenance 

edit: so some people got in and some couldnt...


Races that are due to take place during this maintenance period will be postponed to the next available calendar slot.  


Jack Basford (iGP CEO) on Twitter - "We appreciate your patience and understanding as we conduct this maintenance. Any leagues run during this window will be postponed to the next available calendar slot. We can't wait to share this update with everyone!"
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medal 5838
117 days ago
1st attempt to run a quick race, when in the public lobby and click Go To Race, nothing happens. Just stays on the public lobby screen.
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medal 5228
117 days ago

Will
Completely lost ability to join a live quick race I started. Multiple app restarts and feature button doesn’t exist anymore. 



I have the same problem, and also cannot update car for my next race, getting error message that I am currently "in a live race"
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medal 4816
117 days ago (Last edited by Jiří Kratochvíl 117 days ago)
when I started quick race, it was in 2D, not 3D and the circuit is broken (Spain)
I cant join the server in quick race  (Austria)*




* oh I needed to install app
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medal 5196
117 days ago
How do you revert back to 2D? I've no clue where the drs zones are in 3D lol
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medal 5073
117 days ago
In quick races, right in the centre of the screen it says B Evans, IGP Motorsport

Also no DRS zone round Hockenhiem
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medal 5632
117 days ago
Has the update had an impact on times? As one two teams(who done a lap before the update) in practice are 7 seconds faster per lap  than those who have only just done them 
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medal 4816
117 days ago
dario
How do you revert back to 2D? I've no clue where the drs zones are in 3D lol



in game settings
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medal 5044
117 days ago

Will
Completely lost ability to join a live quick race I started. Multiple app restarts and feature button doesn’t exist anymore. 



yes true
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medal 5589
117 days ago

Pascal
Has the update had an impact on times? As one two teams(who done a lap before the update) in practice are 7 seconds faster per lap  than those who have only just done them 



For me the same. In my league i made a free practice lap and my time was 8 seconds more than last season and than the cars that made lap before update..... What is happened?
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medal 4592
117 days ago
Lost stability in race 3D
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medal 5196
117 days ago

Jiří
dario
How do you revert back to 2D? I've no clue where the drs zones are in 3D lol



in game settings



Awesome thank you
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medal 5003
117 days ago
My 2D was opening instead of the 3D
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medal 5038
117 days ago

Lightning
1st attempt to run a quick race, when in the public lobby and click Go To Race, nothing happens. Just stays on the public lobby screen.



same for me
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