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Lost Tokens

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medal 5000
3 years 206 days ago
What did you try to do?
I was waiting for my YA upgrade to finish, to then scout and get a youth driver.

What happened instead?
I clicked on it after it had finished and then it started upgrading again, so I lost 1 million. But also I lost 15 tokens. I didn’t click on upgrade and it didn’t rush the new upgrade it just did the lastest one.

Did the problem happen while using wi-fi, mobile data, or both?
Mobile data

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 5s

What is the operating system?
iOS

What is the version number of the operating system?
iOS 12.5.3

Can the bug be reproduced?
I don’t have tokens to do it

Additional comments:
Can you refund the tokens?
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medal 5000
3 years 206 days ago
Hello,

I'm so sorry that this happened.

I have already fixed this problem and sent you 3 tokens to make up for the inconvenience that this has caused you.

Let me know if I could be of any further help.
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medal 5000
3 years 206 days ago

Marjorie
Hello,

I'm so sorry that this happened.

I have already fixed this problem and sent you 3 tokens to make up for the inconvenience that this has caused you.

Let me know if I could be of any further help.



Thanks massively. Is it possible for the full 15? I hope I don't sound greedy
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medal 5000
3 years 205 days ago
Marjorie, can you help?
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