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Unable to save setup, top right items disappeared, red cross on the left top

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medal 5000
3 years 213 days ago (Last edited by Gert Rose 3 years 213 days ago)
What did you try to do?
Setup car before race

What happened instead?
There was no save button after changing the setup. A new red X is displayed top left instead which just quits the game

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Ipad

What is the operating system?
iOS

What is the version number of the operating system?
14.4.2

Can the bug be reproduced?
Yes - every time

Additional comments:
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medal 5174
3 years 213 days ago
 https://pasteboard.co/K2NXoEd.jpg

On the ipad, the top bar has disappeared where it usually shows money, tokens and most importantly the manager button. 

I can't access anything in that manager section now which I really need to. 

The big red X button that appeared instead just closes the app. 

Tried updating the app and it didn't change anything. 

Help please?
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medal 5000
3 years 213 days ago
Everyone's experiencing it
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medal 5174
3 years 213 days ago
Any info on why? Or any fixes?
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medal 5000
3 years 213 days ago
Update
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medal 5000
3 years 213 days ago
Que vouliez-vous faire ?
Before today's update, i had an icon on the top right corner where I could see the settings and customize my team etc...
Moreover, I wanted to do the prerace set for my car.

Que s'est-il finalement passé ?
I don't have it anymore, and I can't put a set on my car for the next race. Same for strategy.

Est-ce que le problème est survenu quand vous utilisiez le Wifi, l'internet mobile ou les deux ?
Wi-fi

Est-ce que le bug s'est produit dans l'application, sur PC ou les deux ?
App

Quel est le modèle de votre appareil ?
Samsung Galaxy Tab S4

Quel est le système d'exploitation ?
Android

Quel est le numéro de version de votre système d'exploitation ?
Don't know

Que vouliez-vous faire ?
I am on a Messenger group and I'm not alone. It does it at every launch of the game, even if I delete it and reinstall.

Commentaires supplémentaires :
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medal 5000
3 years 213 days ago
Game working fine  on my phone which is an iPhone. Maybe its something to do with the  android update?
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medal 5000
3 years 213 days ago
I have the same problem for design points, car set-up and strategy. The save button is missing
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medal 4735
3 years 213 days ago
Yep, same issue for me has just occurred.

Can’t save setup, DP allocation or strat due to it.
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medal 5000
3 years 213 days ago
Do any of you play on an android device?
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medal 5000
3 years 213 days ago (Last edited by Bender Morgan 3 years 213 days ago)
What did you try to do?
The app doesn’t show my money or tokens and there is a big red button that kicks me from the app

What happened instead?
Well I deleted the app and reinstalled it but it’s still the same so I’m starting to think that it’s an account problem but I do t know what it could be for

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Ipad

What is the operating system?
iOS

What is the version number of the operating system?
Version before the lates 14.5.1

Can the bug be reproduced?
Not sure

Additional comments:
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medal 5000
3 years 213 days ago

Zakariya 
Do any of you play on an android device?



Yes, Samsung Galaxy Tab S5e
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medal 4735
3 years 213 days ago

Zakariya 
Do any of you play on an android device?



No, Apple iPad for me.


Mobile is fine, iPad is where it’s broken.
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medal 5000
3 years 213 days ago
Same phone working fine so it must be the android update which came out yesterday.
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medal 5007 Super Mod
3 years 213 days ago
I've merged all these bug reports into one thread.
There is clearly a problem with a new update that was pushed out today and it seems to affect tablets only.
Devs have been informed, I don't have an estimate for a fix yet, we will keep you informed when we know more.
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medal 5174
3 years 213 days ago
Hopefully gets resolved soon
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medal 5653
3 years 213 days ago
I have the same problem !
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medal 5007 Super Mod
3 years 213 days ago
This should now be fixed, you might have to clear cache.
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medal 5549 CEO & CTO
3 years 213 days ago
If you restart the app it should resolve itself.
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medal 4735
3 years 213 days ago
Yep, all sorted on mine.

Thanks for the quick response!
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